Surgical Scheduling Coordinator II - Urology

Mount Sinai; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Mount Sinai's Milton and Carroll Petrie Department of Urology seeks a Surgical Scheduling Coordinator II to manage day-to-day scheduling of DAS and Ambulatory OR surgeries for adults and pediatric patients, support front office operations, and assist with registrations, scheduling, and pre/post follow-up calls.

You will contact insurance providers for preauthorization, participate in process improvements, and coordinate care to ensure a smooth patient flow through the OR schedule.

Responsibilities

• Coordinate all OR surgeries and procedures.
• Monitor front office workflow and adjust to ensure optimum service.
• Verify patient demographics and obtain pre-certification from insurance carriers for all OR surgeries and procedures.
• Obtain patient medical clearance.
• Resolve patient issues or answer questions regarding policies and procedures.
• Place surgical confirmation calls 1 day in advance of scheduled surgery or procedure date.
• Schedule post-op follow-up visits with providers.
• Liaise between referring physicians and surgeons for communication of clinical data and to determine O.R. scheduling.
• Train and mentor other Surgical Scheduling Coordinators or junior staff within the unit.
• Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.
• Recording of hospital reservation and pre-admit data in CERNER system.
• Perform other duties and responsibilities as assigned.

Job description

Description

The Milton and Carroll Petrie Department of Urology has long been a leader in clinical practice, education, and research. Faculty in our Department, which is housed within the Icahn School of Medicine at Mount Sinai, perform complex procedures using robotics, laparoscopy, and endoscopy, all as a part of our minimally invasive urologic surgery program. We remain equally committed to engaging in breakthrough research while training the next generation of leaders in the field.

The Surgical Scheduling Coordinator II is responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis, for both adult and pediatric patients. S/he provides support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care.

The Milton and Carroll Petrie Department of Urology has long been a leader in clinical practice, education, and research. Faculty in our Department, which is housed within the Icahn School of Medicine at Mount Sinai, perform complex procedures using robotics, laparoscopy, and endoscopy, all as a part of our minimally invasive urologic surgery program. We remain equally committed to engaging in breakthrough research while training the next generation of leaders in the field.

Responsibilities

• Responsible for the coordination of all OR surgeries and procedures.


• Monitors front office workflow and make adjustment to ensure optimum delivery of service.


• Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures.


• Responsible for obtaining patient medical clearance.


• Resolve patient issues or answer questions regarding policies and procedures.


• Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date.


• Schedules post-op follow up visits with providers.


• Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc.


• Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit.


• Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.


• Recording of hospital reservation and pre-admit data in CERNER system.


• Perform other duties and responsibilities as assigned.

Qualifications