Surgical Scheduling Coordinator II-MSW-FT Days

Mount Sinai Health System; New York (NY); On-site; USD 66,125,000 - 99,187,000; Full time

Job summary

Mount Sinai Health System in New York is seeking a Surgical Scheduling Coordinator to manage daily scheduling of DAS and Ambulatory OR surgeries for adults and children. You will support front office operations and obtain preauthorization from insurers to ensure smooth patient care.

Responsibilities include coordinating all OR surgeries, verifying demographics, securing pre-certifications, and scheduling post-op visits, while mentoring junior staff and communicating with physicians to optimize

Qualifications

• HS/GED; Associate degree preferred.
• 3 years of scheduling experience, with 2 years in a clinical setting.
• Certification as a Medical Assistant from an approved school preferred.
• Basic MS Office knowledge; IDX and Cerner systems knowledge helpful.
• Excellent written and oral communication skills.

Responsibilities

• Coordinate all OR surgeries and procedures.
• Monitor front office workflow and adjust to optimize service delivery.
• Verify patient demographics and obtain pre-certification from insurance carriers.
• Obtain patient medical clearance.
• Resolve patient issues or answer questions regarding policies and procedures.
• Place surgical confirmation calls 1 day in advance of scheduled surgery.
• Schedule post-op follow-up visits with providers.
• Liaison between referring physicians and surgeons for communication of data and OR scheduling.
• Train and mentor other Surgical Scheduling Coordinators or less senior staff.
• Collect and distribute appropriate paperwork to internal and external parties to coordinate the surgeries.
• Recording of hospital reservation and pre-admit data in CERNER system.

Skills

Communication skills

Customer service

Attention to detail

Education

HS/GED

Associate degree preferred

Medical Assistant certification preferred

Tools

MS Office Suite

Word/Excel/Outlook

IDX and Cerner systems

Job description

Description

Responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis, for both adult and pediatric patients. Provide support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care

Description

Responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis, for both adult and pediatric patients. Provide support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care

Responsibilities

• Responsible for the coordination of all OR surgeries and procedures.
• Monitors front office workflow and make adjustment to ensure optimum delivery of service.
• Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures
• Responsible for obtaining patient medical clearance
• Resolve patient issues or answer questions regarding policies and procedures
• Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date
• Schedules post-op follow up visits with providers.
• Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc
• Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit.
• Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.
• Recording of hospital reservation and pre-admit data in CERNER system.
• Perform other duties and responsibilities as assigned.

Qualifications

Education Requirements

• HS/GED; Associate degree preferred

Experience Requirements

• 3 years of scheduling experience, with 2 years of experience in a clinical setting, preferably in a medical practice environment.

Licensing And Certification Requirements

• Certification as a Medical Assistant from an approved school preferred.

Computer Skills

• MS Office Suite: Basic
• Other: Basic MS Word (Word, Excel), Outlook
• Knowledge of IDX and Cerner systems helpful

General Skills And Competencies

• Excellent written and oral communication skills
• Excellent customer relations
• Exceptional attention to detail and accuracy

Non-Bargaining Unit, BEY - Urology Administration - WST, Mount Sinai West

Employer Description

Strength through Unity and Inclusion

Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About The Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children’s Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $23.0137 - $34.52 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.