Surgical Scheduling Coordinator

University of Michigan Health-West; Wyoming (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

University of Michigan Health-West is seeking a Procedure Scheduler to coordinate surgical and procedural scheduling for assigned providers. This role serves as the liaison between patients and hospital areas, supporting pre-procedural testing and insurance processes.

The position operates under limited direction in a dynamic clinical setting. The candidate should have high school education, plus relevant experience in a medical office.

Qualifications

• Strong keyboarding and data entry skills.
• Excellent customer service and written/spoken communication.
• Strong interpersonal and teamwork abilities.
• Knowledge of medical terminology and coding concepts helpful.
• Ability to organize, prioritize and work independently.

Responsibilities

• Schedules and coordinates procedures done internally or externally.
• Arranges pre-procedural testing, clearance, and medication holds as needed.
• Verifies insurance coverage and processes authorizations.
• Monitors daily schedules, communicates conflicts to leadership.
• Maintains confidentiality of patient and staff information.
• Performs duties with minimal supervision and applies critical thinking.
• Participates in process improvement to enhance scheduling and workflows.

Skills

Keyboarding

Customer service

Communication skills

Interpersonal skills

Medical coding

Independent work

Education

High School or equivalent

Associate Degree in Science or related field

Bachelor’s Degree preferred

Job description

University of Michigan Health-West is seeking a Procedure Scheduler to coordinate surgical and procedural scheduling for assigned providers. This role serves as the liaison between patients and hospital areas, supporting pre-procedural testing and insurance processes.

The position operates under limited direction in a dynamic clinical setting. The candidate should have high school education, plus relevant experience in a medical office.