Surgical Scheduling & Care Coordination Specialist

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

Paid Time Off

Job summary

Mercy Medical Center in Baltimore is hiring a Surgical Coordinator to manage surgery scheduling, pre-authorization, billing entries, and patient demographics. The role also handles pre-admission testing tracking and coordination among physicians’ offices.

The ideal candidate has a high school diploma or GED and at least one year of surgical coordinating experience, with proficiency in Word, Excel, Outlook, and EMR systems. Strong communication and organization are essential.

Qualifications

• Must possess a high school diploma or GED.
• Willingness to go above and beyond with every patient.
• Ability to handle details and be well organized.
• One year Surgical Coordinating Experience.

Responsibilities

• Schedule surgeries and pre-authorizations; post payments and entry of demographics.
• Provide quotes for cosmetic procedures; manage pre-admission testing timelines.
• Coordinate doctors' schedules; answer phones and triage calls by severity.
• Verify benefits and obtain pre-certifications; address billing inquiries.

Skills

Scheduling

Customer Service

Medical terminology

Typing 35 wpm

English literacy

Phone etiquette

Office software

Scheduling systems

Education

High school diploma or GED

One year Surgical Coordinating Experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Meditech

Epic

Performance Manager/NetLearning

Job description

Mercy Medical Center in Baltimore is hiring a Surgical Coordinator to manage surgery scheduling, pre-authorization, billing entries, and patient demographics. The role also handles pre-admission testing tracking and coordination among physicians’ offices.

The ideal candidate has a high school diploma or GED and at least one year of surgical coordinating experience, with proficiency in Word, Excel, Outlook, and EMR systems. Strong communication and organization are essential.