Surgical Scheduling Coordinator

University of Maryland Medical System Corporation; Bel Air (MD); On-site; USD 37,000 - 50,000; Full time

Job summary

University of Maryland Medical System (UMMS) is seeking a Surgical Scheduling Coordinator to coordinate elective surgical procedures and support daily administrative operations. The role acts as a liaison between physicians, offices, patients, and clinical teams to ensure efficient scheduling, accurate data entry, and smooth front-desk operations.

Candidates should have a HS diploma, with Associate's or Bachelor's preferred; at least one year clerical healthcare experience and proficiency with

Qualifications

• High School Diploma or equivalent required.
• Associate's or Bachelor's degree preferred.
• Minimum of one year clerical experience in healthcare.
• Experience with surgical scheduling is preferred.
• Computer proficiency required.

Responsibilities

• Coordinate and schedule elective surgical procedures with accurate postings.
• Collaborate with physicians and clinics to obtain required scheduling information.
• Coordinate equipment, instruments, and supplies for surgeries.
• Provide excellent customer service by phones and front-desk duties.
• Maintain records, generate reports, and support a productive team environment.

Skills

Scheduling

Clerical experience

Medical setting

Communication

Data entry

Time management

Education

High School Diploma

Associate's or Bachelor's degree preferred

Tools

Scheduling software

Electronic health records

Microsoft Office

Job description

Job Requirements

At the University of Maryland Medical System (UMMS), we are committed to providing exceptional healthcare through innovation, collaboration, and compassionate service. Join a team that supports patients throughout their healthcare journey and plays a critical role in delivering outstanding surgical care.

The Surgical Scheduling Coordinator is responsible for coordinating elective surgical procedures and supporting the daily administrative operations of the practice. This role serves as a key liaison between physicians, physician offices, patients, and clinical teams to ensure an efficient and seamless scheduling process.

The successful candidate will perform clerical and scheduling duties, enter and maintain data within designated computer systems, answer telephones, manage office supplies, maintain scheduling records, compile departmental statistics, and support a safe and organized work environment.

Primary Responsibilities

• Coordinate and schedule elective surgical procedures, ensuring accurate and timely case postings while maintaining scheduling records and documentation.
• Collaborate with physicians, physician offices, and clinical teams to gather required scheduling information, resolve conflicts, and communicate schedule changes.
• Coordinate special equipment, instrument, and supply needs to support efficient surgical operations.
• Provide exceptional customer service by answering phones, assisting patients, visitors, providers, and staff, and supporting front-desk operations as needed.
• Maintain departmental workflow by updating records, compiling reports and statistics, supporting a positive team environment, and performing additional administrative duties as assigned.

Education

• High School Diploma or equivalent required.
• Associate's or Bachelor's degree preferred.

Work Experience

• Minimum of one (1) year of clerical experience in a medical or healthcare setting required.
• Previous scheduling experience in a physician practice, ambulatory setting, or hospital environment preferred.
• Preferred experience with surgical scheduling.
• Computer proficiency required.

Knowledge, Skills & Abilities

• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Exceptional customer service abilities and professional telephone etiquette.
• Proficiency with computer applications, scheduling systems, printers, fax machines, and electronic records.
• Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
• Strong attention to detail and accuracy.