Surgical Coordinator- Dept. of General Surgery

Mass General Brigham; Newton (MA); On-site; USD 56,764,000 - 81,091,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Assistant to support our surgical operations at Newton-Wellesley Hospital. This onsite role includes reception, clerical duties, and coordinating surgical schedules with attention to patient experience.

The candidate should have a High School diploma or equivalent, with a preference for an Associate's degree, and at least two years of medical office experience. Onsite work, 40 hours per week, with the posted pay range for this position.

Qualifications

• High School graduate or equivalent required.
• Associate's degree preferred.
• Minimum of two years of medical office experience required.

Responsibilities

• Performing receptionist and clerical duties.
• Surgical scheduling/coordination and scheduling patient appointments.
• Clinical and insurance referral management, health insurance payor review, specialty testing prior authorization, and scheduling of special testing.
• Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information.
• Supporting providers with calendar management and reconciliation of business expenses/reimbursements for the team.
• Other special projects and administrative tasks that are assigned.

Education

High School graduate or equivalent

Associate's degree preferred

Job description

Site: Newton-Wellesley HospitalMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryAdministrative Assistants play an integral part in our surgical operations. They serve as the gatekeepers of our outpatient practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations.Support responsibilities may include:1.Performing receptionist and clerical duties2.Surgical scheduling/coordination and scheduling patient appointments3.Clinical and insurance referral management, health insurance payor review, specialty testing prior authorization, and scheduling of special testing.4.Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information.5.Supporting providers with calendar management and reconciliation of business expenses/reimbursements for the team.6.Other special projects and administrative tasks that are assigned.QualificationsHigh School graduate or equivalent requiredAssociate's degree preferredA minimum of two years of medical office experience requiredAdditional Job Details (if applicable)Remote TypeOnsiteWork Location2000 Washington StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$19.81 - $28.30/HourlyGrade4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.