Surgical Scheduler: Preop & Care Coordination Pro

Summit Health; City of White Plains (NY); On-site; USD 29,000 - 36,000; Full time

Job summary

Summit Health is seeking a Surgical Booking Coordinator to manage scheduling for physicians, prep patients for procedures, and ensure pre-op requirements are met. You will handle pre-auth processes, coordinate implants and supplies, and maintain records with attention to compliance and high-quality service.

Ideal candidates have a medical office background, strong customer service, and excellent verbal and written communication skills.

Qualifications

• High school graduate or equivalent.
• Prior medical office experience.
• Excellent customer service skills.
• Strong in both verbal and written communication.
• Strong knowledge of EMR, computer programs, and good typing skills.

Responsibilities

• Coordinates surgical/procedural scheduling and booking for assigned physician(s).
• Coordinates patient preparation for surgical or other procedures including both pre and post-op appointments.
• Confirms that all pre-op requirements are met and pre-op information is transmitted to the appropriate surgery facility within appropriate time frame.
• Communicates with insurances companies as needed to obtain pre-authorization for all surgical or specialized procedures.
• Coordinates the ordering of special implants, and any other necessary surgical supplies/products as indicated.
• Coordinates physician(s) office schedules, meetings, interviews, etc.
• Receives physician(s) mail, reviews, distributes as appropriate and follows-up as directed.
• Maintains booking and scheduling records as per protocol specialty protocol.
• Manages relationships with outside vendors to ensure contract compliance and effective levels of support as appropriate.
• Provides initial and ongoing training of surgical booking to staff as needed.
• Adheres to all WMG Compliance Program Policies and Procedures including all regulatory financial and OSHA requirements. Participates in and contributes to help achieve a total compliance program.
• Performs general office duties as assigned

Skills

Customer service

Verbal communication

Written communication

EMR knowledge

Typing skills

Education

High school diploma or equivalent

Tools

EMR software

Job description

Summit Health is seeking a Surgical Booking Coordinator to manage scheduling for physicians, prep patients for procedures, and ensure pre-op requirements are met. You will handle pre-auth processes, coordinate implants and supplies, and maintain records with attention to compliance and high-quality service.

Ideal candidates have a medical office background, strong customer service, and excellent verbal and written communication skills.