Surgical Scheduler & Patient Care Coordinator

Centers For Advanced Orthopaedics, LLC; Bethesda (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA/HSA options

401(k) with employer contributions

Paid time off and holidays

Employer-paid life insurance

Disability and additional coverage

Employee Assistance Program (EAP)

Job summary

Centers For Advanced Orthopaedics, LLC is seeking a Surgical Coordinator to manage administrative duties for scheduling surgical operations and coordination with patients, surgeons, and insurers. The role emphasizes excellent customer service, documentation in EMR, and adherence to CAO guidelines.

Responsibilities include handling surgery department calls, intake processing, insurance verification, pre/post‑op planning, and post‑op follow-up with patients.

Qualifications

• High school diploma or GED required or equivalent.
• Minimum 1-2 years of clerical/administrative experience preferred.
• Knowledge of medical terminology, medical records, coding, and anatomy preferred.
• Proficient with medical record software, word processing, and database software.

Responsibilities

• Manage all incoming calls for the surgery department and direct questions to the appropriate facility, provider, or department.
• Guide patients through intake and sign-in documentation, collect charts, and verify insurance information.
• Schedule surgeries, coordinate equipment and rooms, and maintain surgical inventory.
• Understand surgical procedures and staff requirements to maintain accurate schedules.
• Communicate urgent matters to the surgery department, providers, and medical secretaries as needed.
• Prepare and send pre‑op orders to facilities and patients, including labs or tests as per protocol.
• Update patients’ scheduled surgeries and input post‑surgery data into EMR.
• Assist patients with pre/post‑op visits and post‑op paperwork for return to work/school.
• Follow up with post-surgical patients to answer questions and coordinate paperwork.
• Maintain compliance with state and federal regulations and CAO guidelines.
• Perform other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Time management

Communication skills

Independent work

Teamwork

English proficiency

Education

High school diploma or GED

Knowledge of medical terminology

Tools

Medical record software

Word processing

Database software

EMR systems

Job description

Centers For Advanced Orthopaedics, LLC is seeking a Surgical Coordinator to manage administrative duties for scheduling surgical operations and coordination with patients, surgeons, and insurers. The role emphasizes excellent customer service, documentation in EMR, and adherence to CAO guidelines.

Responsibilities include handling surgery department calls, intake processing, insurance verification, pre/post‑op planning, and post‑op follow-up with patients.