Therapy Front Desk Coordinator — Patient Scheduling & Care

Centers For Advanced Orthopaedics, LLC; Frederick (MD); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Flexible Spending Account (FSA) and Hs

401(k) retirement plan with employer

Paid time off and paid holidays

Employer-paid life insurance

Voluntary supplemental benefits

Employee Assistance Program (EAP)

Descripción de la vacante

Centers For Advanced Orthopaedics, LLC is seeking a Therapy Front Desk Coordinator to ensure smooth operations at the therapy front desk and provide excellent customer service. This role manages scheduling, billing issues, insurance pre-authorizations, patient check-ins, and registration paperwork across CAO locations.

Qualifications include a high school diploma or GED, CPR certification, 1+ year in medical admin, Windows/EMR proficiency, and strong communication skills.

Formación

• High School Diploma or GED required.
• CPR for Healthcare Providers certification required.
• Minimum of 1+ years in administrative roles, preferably in a medical setting.
• Experience with computers and electronic medical records.
• Strong interpersonal skills and ability to work in a decentralized organization.
• Proficient in Windows-based office tools (Word, Excel).
• Knowledge of CPT/ICD-10 coding and Medicare billing.
• Read, write, speak, and understand English fluently.

Responsabilidades

• Provide quality customer service to patients, vendors, and others at the front desk.
• Handle scheduling, billing issues and deferrals to site lead/manager when needed.
• Verify insurance eligibility and obtain pre-authorization as required.
• Check in patients and collect copayments, coinsurance, and deductibles.
• Assist with new patient registrations and paperwork completion.
• Run daily, weekly, and monthly reports and monitor office inventory.
• Maintain professional front-desk operations and patient satisfaction.

Conocimientos

Customer service

Scheduling

Billing

EMR

Communication

Educación

High School Diploma or GED

CPR for Healthcare Providers

Herramientas

TheraOffice

Windows Office

Descripción del empleo

Centers For Advanced Orthopaedics, LLC is seeking a Therapy Front Desk Coordinator to ensure smooth operations at the therapy front desk and provide excellent customer service. This role manages scheduling, billing issues, insurance pre-authorizations, patient check-ins, and registration paperwork across CAO locations.

Qualifications include a high school diploma or GED, CPR certification, 1+ year in medical admin, Windows/EMR proficiency, and strong communication skills.