Surgical Scheduler & ENT Care Coordinator

lents; Baton Rouge (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

lents is seeking a Surgery Scheduler to oversee and coordinate all aspects of surgical procedures for patients in an ENT practice. You will work closely with physicians, staff, and patients to schedule, prepare, and support the surgical process from start to finish.

The role emphasizes arranging pre-operative assessments, obtaining clearances, coordinating with operating room staff, and ensuring accurate record-keeping while guiding patients through insurance verification and financial

Qualifications

• Previous experience in healthcare coordination or related roles, preferably in a surgical or ENT setting.
• Strong understanding of medical terminology, surgical procedures, and healthcare practices.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, physicians, and other healthcare professionals.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
• Proficiency in electronic medical records (EMR) systems and other relevant software applications.
• Certification or training in medical assisting, healthcare administration, or a related field is preferred.

Responsibilities

• Coordinate all aspects of surgical procedures, including scheduling surgery dates, pre-operative assessments, obtaining necessary clearances, and arranging post-operative follow-up appointments.
• Serve as primary point of contact for patients undergoing surgery, providing clear and compassionate communication, answering questions, and addressing concerns throughout the surgical process to ensure a positive patient experience.
• Collaborate closely with ENT physicians and other healthcare providers to facilitate seamless coordination of patient care, ensuring that all parties are informed and prepared for surgical procedures.
• Coordinate with hospital or surgical center staff to secure operating room availability, necessary equipment, and other resources required for surgical procedures, optimizing efficiency and minimizing delays.
• Maintain accurate and up-to-date records of surgical schedules, patient information, and related documentation in compliance with healthcare regulations and practice protocols, ensuring confidentiality and security of patient data.
• Assist patients with insurance verification, pre-authorization for surgical procedures, and financial counseling as needed, helping to navigate insurance coverage and financial obligations associated with surgery.
• Advocate for patients’ needs and preferences throughout the surgical process, serving as their advocate in interactions with healthcare providers, insurance companies, and other stakeholders to ensure quality care and optimal outcomes.

Skills

Healthcare coordination

Medical terminology

Communication

Organizational skills

EMR systems

Education

Medical assisting certification

Job description

lents is seeking a Surgery Scheduler to oversee and coordinate all aspects of surgical procedures for patients in an ENT practice. You will work closely with physicians, staff, and patients to schedule, prepare, and support the surgical process from start to finish.

The role emphasizes arranging pre-operative assessments, obtaining clearances, coordinating with operating room staff, and ensuring accurate record-keeping while guiding patients through insurance verification and financial