Surgical Scheduler

Louisiana ENT Specialists; Baton Rouge (LA); On-site; USD 42,000 - 60,000; Full time

Job summary

Louisiana ENT Specialists is seeking a Surgery Scheduler to coordinate all aspects of surgical procedures, from scheduling dates to post-operative follow-ups, working closely with physicians, staff and patients to ensure a smooth experience.

The role requires strong organization, excellent communication, and comfort with medical terminology and EMR systems. You will manage appointments, verify information, coordinate resources, and assist patients with insurance and pre-authorization as needed.

Qualifications

• Experience in healthcare coordination or related roles.
• Strong understanding of medical terminology and healthcare practices.
• Excellent communication and interpersonal skills with patients and staff.
• Exceptional organizational skills with ability to manage multiple tasks in a fast-paced environment.
• Proficiency in electronic medical records (EMR) systems and related software.

Responsibilities

• Surgical Planning and Coordination: schedule procedures, pre-operative assessments, clearances, and post-operative follow-ups.
• Patient Communication: serve as the primary contact for surgical patients with clear, compassionate communication.
• Physician Liaison: coordinate with ENT physicians and other providers to ensure preparedness for procedures.
• Resource Management: secure operating room availability, equipment, and resources to minimize delays.
• Documentation and Compliance: maintain accurate schedules and patient records per regulations and protocols.
• Insurance and Financial Assistance: assist with insurance verification and pre-authorizations as needed.
• Patient Advocacy: advocate for patient needs throughout the surgical process.

Skills

Healthcare coordination

Medical terminology

Communication

Organization

EMR software

Education

Certification or training in medical assisting or healthcare administration

Tools

EMR systems

Job description

At Louisiana ENT Specialists, our commitment lies in delivering exceptional patient care while prioritizing the satisfaction of our team members. We strive to attract and retain the industry's finest talent—individuals who are passionate about their roles and driven to effect meaningful change in a dynamic healthcare landscape. Explore our career opportunities below and become part of our dedicated team!

An Equal Opportunity Employer and Drug Free Workplace

As a Surgery Scheduler at our ENT doctor practice, you will be responsible for overseeing and coordinating all aspects of surgical procedures for our patients. Working closely with physicians, medical staff, and patients, you will ensure that surgeries are scheduled, prepared for, and conducted smoothly, providing comprehensive support throughout the entire surgical process.

Key Responsibilities:

Surgical Planning and Coordination: Coordinate all aspects of surgical procedures, including scheduling surgery dates, pre-operative assessments, obtaining necessary clearances, and arranging post-operative follow-up appointments.

Patient Communication: Serve as the primary point of contact for patients undergoing surgery, providing clear and compassionate communication, answering questions, and addressing concerns throughout the surgical process to ensure a positive patient experience.

Physician Liaison: Collaborate closely with ENT physicians and other healthcare providers to facilitate seamless coordination of patient care, ensuring that all parties are informed and prepared for surgical procedures.

Resource Management: Coordinate with hospital or surgical center staff to secure operating room availability, necessary equipment, and other resources required for surgical procedures, optimizing efficiency and minimizing delays.

Documentation and Compliance: Maintain accurate and up-to-date records of surgical schedules, patient information, and related documentation in compliance with healthcare regulations and practice protocols, ensuring confidentiality and security of patient data.

Insurance and Financial Assistance: Assist patients with insurance verification, pre-authorization for surgical procedures, and financial counseling as needed, helping to navigate insurance coverage and financial obligations associated with surgery.

Patient Advocacy: Advocate for patients' needs and preferences throughout the surgical process, serving as their advocate in interactions with healthcare providers, insurance companies, and other stakeholders to ensure quality care and optimal outcomes.

Qualifications:

• Previous experience in healthcare coordination or related roles, preferably in a surgical or ENT setting.
• Strong understanding of medical terminology, surgical procedures, and healthcare practices.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, physicians, and other healthcare professionals.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast‑paced environment.
• Proficiency in electronic medical records (EMR) systems and other relevant software applications.
• Certification or training in medical assisting, healthcare administration, or a related field is preferred.

Equal Opportunity Employer:

Our practice is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and identities to apply for this position.