Surgical Procedure Scheduler — Patient Care

Northwestern Memorial Healthcare; Winfield (IL); On-site; USD 29,000 - 38,000; Full time

Job summary

Northwestern Medicine Ophthalmology in Winfield, IL is seeking a Patient Procedure Scheduler to support surgical and pre-operative scheduling for ophthalmic care. The role requires attention to detail and excellent patient communication.

You will verify insurance, obtain pre-certifications, inform patients of financial responsibilities, and maintain calendars. Cross-training as a Patient Service Representative may occur.

Qualifications

• High School Diploma or GED is required.
• 2 years of healthcare experience.
• Experience in a customer service role.

Responsibilities

• Registers and schedules patients for surgical and pre-operative procedures.
• Inform patients of their financial responsibilities.
• Provide patients with surgical and procedural information and instructions as appropriate.
• Obtains and/or facilitates pre-certification as required.
• Maintains calendars and schedules related to surgical and pre-operative procedures.
• Answers all incoming patient inquiries.
• May perform other duties as assigned.

Skills

Customer service

Healthcare experience

Communication

Education

High School Diploma or GED

Tools

Electronic Medical Records (EMR) system

Job description

Northwestern Medicine Ophthalmology in Winfield, IL is seeking a Patient Procedure Scheduler to support surgical and pre-operative scheduling for ophthalmic care. The role requires attention to detail and excellent patient communication.

You will verify insurance, obtain pre-certifications, inform patients of financial responsibilities, and maintain calendars. Cross-training as a Patient Service Representative may occur.