Patient-Centric Surgical Scheduling Specialist

Northwestern Medicine; Lake Forest (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Northwestern Medicine is seeking a Patient Procedure Scheduler for the Lake Forest Hospital campus. This full-time role schedules surgical and pre-operative procedures, handles registration and insurance verifications, and may support check-in/out or patient communications as needed.

The position involves working 7:30am-4:30pm, Monday/Tuesday/Friday in Lake Forest and Wednesday/Thursday in Glenview. The candidate will register and schedule procedures, inform patients of financial

Qualifications

• High School Diploma or GED equivalent.
• 2 years previous healthcare experience.
• Experience in a customer service role.

Responsibilities

• Registers and schedules patients for surgical and pre-operative procedures.
• Inform patients of their financial responsibilities.
• Provide patients with surgical and procedural information and instructions as appropriate.
• Obtains and/or facilitates pre-certification as required.
• Maintains calendars and schedules related to surgical and pre-operative procedures.
• Answers all incoming patient inquiries.
• May perform other duties as assigned.

Skills

Customer service

Education

High School Diploma or GED

Bachelor's degree

Tools

Electronic Medical Records (EMR)

Job description

Northwestern Medicine is seeking a Patient Procedure Scheduler for the Lake Forest Hospital campus. This full-time role schedules surgical and pre-operative procedures, handles registration and insurance verifications, and may support check-in/out or patient communications as needed.

The position involves working 7:30am-4:30pm, Monday/Tuesday/Friday in Lake Forest and Wednesday/Thursday in Glenview. The candidate will register and schedule procedures, inform patients of financial