Ophthalmic Surgical Scheduler

Page Mechanical Group, Inc.; Harmonville (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

Wills Eye Hospital in Plymouth Meeting, PA, seeks a Surgical Scheduler to support the surgical scheduling team and own the patient journey to surgery. This full-time role focuses on pre-surgical readiness and accurate demographic/insurance coordination.

The position emphasizes attention to detail, patient interaction, and collaboration with physicians and staff in a fast-paced ophthalmic clinical environment.

Qualifications

• High School Diploma or equivalent.
• Knowledge of medical records administration.
• Excellent customer service skills and strong attention to detail.
• Strong ability to communicate effectively with staff, physicians, patients, and their families.

Responsibilities

• Gathers and reviews all relevant demographic information and insurance documentation to ensure correct reimbursement is obtained for rendered services/procedures
• Confirms accuracy of all patient demographics prior to surgery
• Verifies active insurance coverage and processes prior authorizations for surgical procedures at least 2 weeks prior to surgery date
• Works with department BOS (Business Office Specialist) to ensure all self-pay/specialty lens and out of pocket expenses are collected at least 2 weeks prior to surgery date
• Alerts management of any issues with prior authorization or prepayments
• Alerts management of any no show fees to be collected prior to rescheduling surgery
• Responds to phone calls from patients, physicians, medical staff and coworkers to determine the urgency of the situation and then suggests appropriate handling based on work flow

Skills

Detail-oriented

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

Wills Eye Hospital in Plymouth Meeting, PA, seeks a Surgical Scheduler to support the surgical scheduling team and own the patient journey to surgery. This full-time role focuses on pre-surgical readiness and accurate demographic/insurance coordination.

The position emphasizes attention to detail, patient interaction, and collaboration with physicians and staff in a fast-paced ophthalmic clinical environment.