Surgical Practice Operations Leader

1300 Massachusetts General Physicians Organization, Inc.; Boston (MA); On-site; USD 66,000 - 96,000; Full time

Job summary

Massachusetts General Physicians Organization, Inc. is seeking an experienced Practice Manager to lead the daily operations of Trauma, Oral & Maxillofacial Surgery, Plastic Surgery, and Burn Management across one or more sites.

This role calls for collaboration with physicians and leadership to drive operational excellence in a fast-paced clinical environment. The ideal candidate will have 5–7 years of supervisory experience in a healthcare setting, strong MS Office skills, and a proven ability

Qualifications

• Bachelor's degree in a related field; degree can be substituted with relevant experience.
• 5–7 years of supervisory experience in a healthcare setting.
• 5–7 years of experience in a healthcare environment.

Responsibilities

• Oversee day-to-day operations for a single-site or multi-site surgical practice
• Lead and develop administrative and clinical support staff through hiring, onboarding, coaching, scheduling, and performance management
• Ensure appropriate staffing coverage and coordinate solutions for staffing and operational challenges
• Monitor practice performance metrics and implement process improvements that enhance efficiency and service delivery
• Partner with physicians and leadership to support strategic initiatives, operational goals, and budget planning
• Oversee payroll processes, support revenue cycle activities, and ensure compliance with organizational policies, HIPAA requirements, and mandatory training standards
• Serve as a key member of the leadership team, providing operational support and cross-coverage as needed

Skills

Staff leadership

Healthcare operations

Staff development

Budget planning

Process improvement

HIPAA compliance

Excel

Communication

Organizational skills

Education

Bachelor's Degree Related Field

Job description

Massachusetts General Physicians Organization, Inc. is seeking an experienced Practice Manager to lead the daily operations of Trauma, Oral & Maxillofacial Surgery, Plastic Surgery, and Burn Management across one or more sites.

This role calls for collaboration with physicians and leadership to drive operational excellence in a fast-paced clinical environment. The ideal candidate will have 5–7 years of supervisory experience in a healthcare setting, strong MS Office skills, and a proven ability