Surgical Patient Navigator & Care Coordinator

AdventHealth; Florida; On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental leave

Career Development

Well-being resources

Mental Health resources

Pet Benefits

Job summary

AdventHealth in Temple Terrace, FL, is seeking a skilled administrative coordinator to support clinical operations and front desk activities. You will document patient histories, collect data, handle scheduling and insurance verifications, and assist in promoting patient services.

You will work with physicians, nurses, and staff to maintain smooth patient flow, ensure timely access to care, and provide accurate, organized information to patients and families. Bilingual candidates are a plus.

Qualifications

• Minimum 1+ year in a clinical setting.
• Experience with insurance authorizations/preauthorizations preferred.
• Medical office or medical call setting experience preferred.

Responsibilities

• Keeps accurate, legible documentation of patient past medical history, medications, and clinical history.
• Collects data and records in required spreadsheet format daily.
• Performs front office responsibilities: scheduling, verification, and authorization for patients.
• Maintains knowledge of insurance requirements for surgery.
• Communicates effectively with front desk staff to ensure efficient patient flow.
• Participates in marketing efforts for promotion of patients.
• Provides organized information to patients and families regarding scheduling, insurance processes, and nutritional requirements.
• Performs other duties as assigned.

Skills

Good medical knowledge

Effective communication

Verbal and written communication

Teamwork and independence

Teaching principles for patient/family

Strong organizational/time management

Ability to handle high-stress/demand

MS Office proficiency

Adaptability to change

Spanish fluency (preferred)

Education

High School Grad or Equiv

Associate (Preferred)

Tools

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Job description

AdventHealth in Temple Terrace, FL, is seeking a skilled administrative coordinator to support clinical operations and front desk activities. You will document patient histories, collect data, handle scheduling and insurance verifications, and assist in promoting patient services.

You will work with physicians, nurses, and staff to maintain smooth patient flow, ensure timely access to care, and provide accurate, organized information to patients and families. Bilingual candidates are a plus.