Head & Neck Patient Navigator: Care Coordination Pro

Team Member Services; United States; In loco; USD 24.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Descrizione del lavoro

AdventHealth in Temple Terrace, FL, seeks a patient coordinator to document medical history, coordinate data, and manage front-office tasks. You will handle scheduling, insurance verifications, and authorizations while supporting the care team and patients with clear communication.

This role requires strong medical knowledge, excellent written and spoken communication, and the ability to multitask in a dynamic hospital setting. BLS preferred, Spanish a plus.

Competenze

• 1+ year of experience in a clinical setting.
• Insurance authorization/verification experience preferred.
• Medical office or medical call setting experience preferred.
• Must be proficient with Excel, Word, PowerPoint, Outlook.

Mansioni

• Keeps accurate, legible documentation of patient past medical history, medications, and clinical history.
• Collects data and records it in required spreadsheet format daily.
• Performs front office responsibilities: scheduling, verification, and authorization.
• Maintains knowledge of insurance requirements for surgery.
• Communicates with front desk staff to ensure efficient patient flow.
• Participates in marketing efforts for patient promotion.
• Provides organized information to patients and families regarding scheduling and insurance processes.

Conoscenze

Medical knowledge

Communication skills

Verbal and written

Independent collaboration

Organizational skills

Time management

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Spanish language skills

Formazione

Associate

High School Grad or Equiv

Strumenti

Microsoft Office

Descrizione del lavoro

AdventHealth in Temple Terrace, FL, seeks a patient coordinator to document medical history, coordinate data, and manage front-office tasks. You will handle scheduling, insurance verifications, and authorizations while supporting the care team and patients with clear communication.

This role requires strong medical knowledge, excellent written and spoken communication, and the ability to multitask in a dynamic hospital setting. BLS preferred, Spanish a plus.