Surgical Coordinator: Patient Care & OR Scheduling

United Health Services, Inc.; Town of Wilson (NY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan with company 1:

PTO accrual

Wellness rewards up to $400/year

Employee assistance program (EAP)

Job summary

United Health Services (UHS) seeks a Surgical Coordinator to guide patients through the surgical process from planning to readiness. You will coordinate appointments, insurance authorizations, and required clearances, serving as a main point of contact for patients and working closely with providers, clinical teams, and health plans to keep care on track.

Day shift, 40 hours per week, with a compensation range of $17.98–$25.17 per hour based on experience.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of direct experience performing the exact or very similar duties in the same role or function.
• At least 1 year of healthcare experience working in the healthcare industry in any job function.
• At least 1 year of customer/patient-facing experience directly interacting and communicating with the public.

Responsibilities

• Schedule surgical procedures and related services in the electronic health record, including pre-operative, post-operative, and clearance appointments, to support timely patient care.
• Coordinate insurance authorizations by gathering required clinical documentation, diagnosis codes, and procedure codes to facilitate approved and on-time surgeries.
• Communicate clearly and compassionately with patients to explain surgical timelines, preparation requirements, and insurance processes.
• Collaborate with medical providers, clinical teams, and hospital staff to align schedules and ensure continuity of care.
• Maintain accurate and complete documentation in the electronic health record, including communications with patients, health plans, and external partners.
• Manage multiple scheduling and authorization requests while prioritizing urgent cases and meeting established timelines.

Skills

Scheduling

Patient-facing

Healthcare experience

Communication

Education

High School Diploma or equivalent

Job description

United Health Services (UHS) seeks a Surgical Coordinator to guide patients through the surgical process from planning to readiness. You will coordinate appointments, insurance authorizations, and required clearances, serving as a main point of contact for patients and working closely with providers, clinical teams, and health plans to keep care on track.

Day shift, 40 hours per week, with a compensation range of $17.98–$25.17 per hour based on experience.