Surgical Coordinator: Patient Access & Scheduling

United Health Services, Inc.; Village of Johnson City (NY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Tuition reimbursement

Wellness rewards

Job summary

United Health Services (UHS) in Johnson City, NY is seeking a Surgical Coordinator to manage surgical scheduling, insurance authorizations, and patient education from planning through readiness. You will collaborate with providers and health plans to keep cases on track and support compassionate patient care.

The role emphasizes accurate documentation, HIPAA compliance, and timely coordination across departments. Day shift, on-site work with travel between facilities as needed.

Qualifications

• High School Diploma or equivalent.
• 1 year of direct experience in similar duties.
• 1 year of healthcare experience in the healthcare industry.
• 1 year of customer/patient-facing experience.

Responsibilities

• Schedule surgical procedures and related services in the electronic health record, including pre-operative, post-operative, and clearance appointments, to support timely patient care.
• Coordinate insurance authorizations by gathering required clinical documentation, diagnosis codes, and procedure codes to facilitate approved and on-time surgeries.
• Communicate clearly and compassionately with patients to explain surgical timelines, preparation requirements, and insurance processes.
• Collaborate with medical providers, clinical teams, and hospital staff to align schedules and ensure continuity of care.
• Maintain accurate and complete documentation in the electronic health record, including communications with patients, health plans, and external partners.
• Manage multiple scheduling and authorization requests while prioritizing urgent cases and meeting established timelines.

Skills

Scheduling

Insurance authorizations

Patient communication

Collaboration

Documentation

Prioritization

Education

High School Diploma or equivalent

Job description

United Health Services (UHS) in Johnson City, NY is seeking a Surgical Coordinator to manage surgical scheduling, insurance authorizations, and patient education from planning through readiness. You will collaborate with providers and health plans to keep cases on track and support compassionate patient care.

The role emphasizes accurate documentation, HIPAA compliance, and timely coordination across departments. Day shift, on-site work with travel between facilities as needed.