Surgical Coordination Specialist – Scheduling & Admin

The General Hospital Corporation; Newton (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking an experienced administrative professional to support front desk operations, patient scheduling, referrals, and provider calendars at our Newton location.

The role emphasizes coordination of surgeries, insurance verifications, and document management, with opportunities to contribute to special projects and cross-functional teams.

We value healthcare experience, strong organization, and the ability to liaise between clinicians, staff, and patients.

Qualifications

• Experience in an administrative role, preferably in a healthcare setting.
• 5-7 years of administrative experience required.
• Experience supporting senior-level staff preferred.
• Surgical coordination experience highly preferred.

Responsibilities

• Perform front desk, reception, and general administrative duties.
• Coordinate surgical procedures and schedule patient appointments.
• Manage referrals, insurance verification, prior authorizations, and specialty testing coordination.
• Answer and triage phone calls, relay messages, and provide routine information.
• Support providers with calendar management and expense reconciliation.
• Assist with special projects and other administrative duties as assigned.
• Manage provider schedules, appointments, meetings, and travel arrangements.
• Prepare, review, and maintain reports, presentations, correspondence, and other documents.
• Coordinate meetings, including scheduling, agenda preparation, note-taking, and follow-up.
• Serve as a liaison between providers, staff, patients, and external stakeholders.
• Organize and maintain electronic and physical records.
• Oversee office supply inventory and coordinate equipment maintenance and IT support needs.
• Assist with the planning and execution of projects, events, and departmental initiatives.
• Monitor project timelines and help ensure deadlines are met.

Skills

Administrative experience

Healthcare setting

Surgical coordination

Education

High School diploma or equivalent

Associates degree preferred

Job description

Mass General Brigham is seeking an experienced administrative professional to support front desk operations, patient scheduling, referrals, and provider calendars at our Newton location.

The role emphasizes coordination of surgeries, insurance verifications, and document management, with opportunities to contribute to special projects and cross-functional teams.

We value healthcare experience, strong organization, and the ability to liaise between clinicians, staff, and patients.