Surgical Scheduling Specialist – Plastic Surgery

1200 The General Hospital Corporation; Boston (MA); Vor Ort; USD 27.000 - 38.000; Vollzeit

Zusammenfassung

Mass General Brigham is seeking an experienced scheduling professional to support a fast-paced plastic surgery practice at 15 Parkman Street. You will coordinate patient scheduling, registration, check-in/out, and serve as a resource for colleagues in a high-volume environment.

The role requires strong organizational, communication, and customer service skills, with experience in healthcare settings and EMR systems. Onsite work with a 40-hour week is expected.

Qualifikationen

• Education: High School Diploma or Equivalent required; cannot substitute with experience.
• 3–5 years of office experience required.
• Experience in healthcare, medical office, or surgical specialty setting.

Aufgaben

• Coordinate patient scheduling, registration, check-in, and check-out activities.
• Manage complex surgical scheduling and provider calendars to support patient care and operations.
• Assist patients and callers with appointments and practice-related needs.
• Process billing forms and maintain accurate patient records in EMR systems.
• Handle messages related to prior authorizations, prescriptions, and test results.
• Serve as a Super User for scheduling, registration, and billing systems; train teammates.

Kenntnisse

Healthcare scheduling

Surgical scheduling

Customer service

Communication

Organization

EMR systems

Ausbildung

High School Diploma or Equival ent

Tools

MS Office

Jobbeschreibung

Mass General Brigham is seeking an experienced scheduling professional to support a fast-paced plastic surgery practice at 15 Parkman Street. You will coordinate patient scheduling, registration, check-in/out, and serve as a resource for colleagues in a high-volume environment.

The role requires strong organizational, communication, and customer service skills, with experience in healthcare settings and EMR systems. Onsite work with a 40-hour week is expected.