Surgical Care Coordinator

Nflsurgeons; Crestview (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

NFLsurgeons is seeking a detail-oriented Surgical Care Coordinator in Florida to manage patient scheduling, education and chart preparation for orthopedic/spine procedures. You will coordinate pre-operative activities and ensure timely communication with patients and staff.

The role requires strong organizational skills, HIPAA awareness, and ability to handle multiple tasks in a busy clinical environment. On-site position with regular interaction across teams.

Qualifications

• High school diploma or equivalent.
• 1 year minimum experience as Surgical Coordinator.
• Experience with EMR software preferred (Athena).
• Proficient with Microsoft Word, Excel, Office 365.

Responsibilities

• Schedule patients for Orthopedic/Spine Surgeries.
• Verify insurance benefits and collect out-of-pocket responsibilities.
• Obtain pre-operative clearances from healthcare providers.
• Coordinate pre-op, surgery and post-op appointments with patients.

Skills

Customer service

Anatomy knowledge

Insurance knowledge

Oral & written communication

Policy adherence

Multitasking

HIPAA/OSHA compliance

Education

High school diploma

Tools

Athena EMR

Word

Excel

Office 365

Job description

We are seeking a detailed-orientated, strong team player and highly organized candidate to join our group as a Surgical Care Coordinator. You are responsible for the coordination and education of services for our patients’ receiving surgery with our Orthopedic/Spine Physicians. You will play a vital role in patient scheduling, procedure coordination and surgery chart preparation.

Key Responsibilities:

• Schedule patients for Orthopedic/Spine Surgeries
• Verify patient’s insurance benefits and coverage; collecting any out-of-pocket patient responsibilities
• Obtaining pre-operative clearances from Primary Care Providers, Cardiologist, Nephrologist, etc
• Coordinate with patients their pre-operative, surgery and post-operative appointments and requirements
• Coordinating any changes with Physicians surgery schedule with Clinical Director and/or facilities
• Preparing weekly surgery charts for clinical team members
• Communicate effectively and efficiently with patients, providers, team members and facility staff
• Entering and updating patient information in the EMR system
• Maintain HIPAA compliance and patient confidentiality at all times
• Any other job duties as assigned

Required Skills & Qualifications:

• Customer Service Experience
• Anatomy knowledge
• Insurance knowledge
• Excellent oral and written communication & analytical skills
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance
• Ability to multi-task efficiently and effectively, remain calm in busy or stressful situations and work well with minimal supervision; skill in exercising initiative, judgement, discretion and decision-making to achieve practice objectives
• Knowledge and adherence to HIPPA, Compliance and OSHA

Education & Experience:

• High school diploma or equivalent
• Minimum one year of experience as a Surgical Coordinator
• Experience with EMR software preferred – Athena
• Experience with Microsoft applications – Word, Excel, Office 365
• 401k
• Short-term/Long-term Disability Insurance
• Life Insurance
• Paid time off
• Uniform Reimbursement

Work Environment & Physical Requirements

• Office setting – sitting for long periods of time
• Some travel may be required for training purposes