Administrative Surgery Scheduler

North Florida Surgeons, P.A.; Florida; On-site; USD 25,000 - 39,000; Full time

Job summary

North Florida Surgeons, P.A. is seeking an Administrative Surgery Scheduler to coordinate surgical procedures with providers, staff, and patients in Florida. The role requires attention to detail, strong organization, and experience in healthcare scheduling.

The ideal candidate will have at least 1 year in orthopedic scheduling, familiarity with Athena EHR, and solid knowledge of medical terminology. Excellent communication and the ability to multitask in a fast-paced environment are essential.

Qualifications

• Orthopedic scheduling experience is required or strongly preferred.
• Proficiency with Athena EHR system is essential.
• Strong knowledge of medical terminology related to orthopedic procedures.
• Demonstrated multitasking and organizational abilities are required.
• Excellent written and verbal communication skills are essential.

Responsibilities

• Schedule and coordinate surgical procedures with providers and staff.
• Create and send surgical orders; obtain insurance authorizations promptly.
• Serve as primary contact for patients regarding scheduling and pre-operative instructions.
• Answer phones, respond to messages, and ensure clear communication with patients and staff.
• Coordinate with vendors and surgery representatives for equipment and supplies.
• Verify insurance eligibility and pre-certifications for procedures.
• Maintain accurate documentation in Athena EHR and keep records up to date.
• Manage scheduling conflicts professionally and efficiently.
• Complete assigned administrative tasks in a timely manner.
• Maintain patient confidentiality per HIPAA and policies.

Skills

Orthopedic scheduling

Athena EHR navigation

Medical terminology

Multitasking

Communication skills

Education

High school diploma or equivalent

Medical office training or Associate's degree

Tools

Athena EHR system

Microsoft Office

Job description

Job Title: Administrative Surgery Scheduler

Position Summary:
The Administrative Surgery Scheduler plays a vital role in coordinating surgical procedures, ensuring accuracy in scheduling, and maintaining strong communication between patients, providers, vendors, and clinical teams. This position requires a detail-oriented, highly organized individual with strong multitasking abilities, a professional demeanor, and prior healthcare or surgical scheduling experience.

Key Responsibilities:

• Schedule and coordinate surgical procedures in collaboration with providers and staff.


• Create and send surgical orders, collect and track surgery clearances, and complete insurance authorizations in a timely manner.


• Serve as the primary point of contact for patients regarding surgery scheduling, pre-operative instructions, and follow-up care.


• Answer phones, respond to messages, and provide prompt, accurate communication to patients, providers, and staff.


• Communicate effectively with surgery representatives and vendors to ensure equipment and supplies are properly coordinated.


• Verify insurance eligibility and pre-certifications prior to scheduled procedures.


• Maintain accurate documentation in Athena EHR and ensure records are up to date.


• Manage scheduling conflicts with professionalism and efficiency.


• Complete assigned administrative tasks in a timely and organized manner.


• Maintain patient confidentiality in compliance with HIPAA and organizational policies.

Qualifications:

• High school diploma or equivalent required; medical office training or Associate’s degree preferred.


• Minimum of 1-year orthopedic experience required.


• Minimum of 1+ year of experience using Athena EHR system strongly preferred


• 1+ year of experience in healthcare or surgical scheduling departments strongly preferred.


• Solid understanding of anatomy and medical terminology related to orthopedic procedures.


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).


• Strong multitasking and organizational skills with keen attention to detail.


• Excellent written and verbal communication skills.


• Ability to work independently and within a team in a fast-paced environment.


• Multitasking and prioritization


• Detail-oriented accuracy


• Professional communication and collaboration