Surgical Coordinator

Creative Solutions Services, LLC; Newton (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Creative Solutions Services, LLC seeks a Surgical Coordinator in Newton, MA to support cross-coverage for ten surgical specialties. Epic and Snapboard experience essential for scheduling and coordination of procedures.

The role involves front desk duties, patient scheduling, referrals, authorizations, and calendar management within a busy surgical department. Temp-to-perm potential with a 40-hour week.

Qualifications

• 5-7 years experience in an administrative role, preferably in healthcare.
• Experience supporting senior-level staff is preferred.
• Surgical coordination experience is required.

Responsibilities

• Perform front desk, reception, and general administrative duties.
• Coordinate surgical procedures and schedule patient appointments.
• Manage referrals, insurance verification, prior authorizations, and testing coordination.
• Answer and triage phone calls, relay messages, provide routine information.
• Support providers with calendar management and expense reconciliation.
• Assist with special projects and other administrative duties as assigned.
• Monitor project timelines and help ensure deadlines are met.

Skills

Administrative experience

Healthcare experience

Support senior staff

Surgical coordination experience

Education

High School diploma or equivalent

Associate's degree preferred

Tools

Epic

Snapboard

Job description

Surgical Coordinator

Schedule M-F 8AM-4:30PM /40 hours / 30 min unpaid lunch break

6 months Temp to perm potential

Newton, MA 02462

Floating Surgical Scheduler - person needs to cover all 10 specialties so must have Epic and Snapboard experience**

This position will support cross coverage for surgical scheduling throughout the surgical specialty department; including Thoracic, Colorectal, Plastic/Reconstructive, Wound/Ostomy, Acute Care, Vascular, Endocrine, Breast, Bariatric and General Surgery.

Job Summary

Surgical Coordinators/ Administrative Assistants play a vital role in supporting our surgical operations and outpatient practices. As key points of contact for patients, providers, and staff, they help ensure an exceptional patient experience while supporting the efficient operation of the practice.

Key Responsibilities

• Perform front desk, reception, and general administrative duties.
• Coordinate surgical procedures and schedule patient appointments.
• Manage referrals, insurance verification, prior authorizations, and specialty testing coordination.
• Answer and triage phone calls, relay messages, and provide routine information.
• Support providers with calendar management and expense reconciliation.
• Assist with special projects and other administrative duties as assigned.

Additional Responsibilities

• Manage provider schedules, appointments, meetings, and travel arrangements.
• Prepare, review, and maintain reports, presentations, correspondence, and other documents.
• Coordinate meetings, including scheduling, agenda preparation, note-taking, and follow-up.
• Serve as a liaison between providers, staff, patients, and external stakeholders.
• Organize and maintain electronic and physical records.
• Oversee office supply inventory and coordinate equipment maintenance and IT support needs.
• Assist with the planning and execution of projects, events, and departmental initiatives.
• Monitor project timelines and help ensure deadlines are met.

Qualifications

• High School graduate or equivalent required
• Associate's degree preferred
• Experience in an administrative role, preferably in a healthcare setting 5-7 years required
• Experience supporting senior-level staff 1-2 years preferred
• Surgical Coordination experience

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