Surgery Scheduling & Pre-Authorization Specialist

Centers for Advanced Urology; West Goshen Township (PA); On-site; USD 42,000 - 52,000; Full time

Job summary

Centers for Advanced Urology in the United States is seeking a dedicated Surgery Scheduler to manage the scheduling of surgeries, pre-authorizations, and related pre-op coordination in coordination with physicians and staff.

The role requires attention to HIPAA, strong communication, and multi-tasking skills to ensure accurate scheduling, patient support, and timely pre-operative processes across facilities.

Qualifications

• Knowledge in healthcare systems operations such as EMR.
• Knowledge of database management.
• Knowledge of medical terminology, healthcare coding systems, and clinics functions.
• Knowledge of governmental regulations and compliance requirements.
• Knowledge of Medicare, Medicaid, managed care, and other third-party payer’s guidelines.

Responsibilities

• Schedules office, surgery centers and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
• Pre-authorizes surgeries through insurance companies and schedules procedures at the designated facility and accurately enters information into the scheduling system.
• Maintains a surgical log for statistical analysis.
• Provides pre-surgical packets to patients confirming date and pre-operative instructions.
• Responsible for coordinating with the surgical facilities for any special equipment or personnel needed for the surgery.
• Ensures all pre-operative labs are ordered, tracked for completion and scanned correctly into the patient’s electronic medical record.
• Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
• Responsible for auditing the automated phone system each day to ensure the call information has been correctly changed and the phone call schedules changed if necessary.
• Verifies and re-verifies scheduling for accuracy before schedules are published.
• Interfaces with appropriate surgery center and hospital staff to ensure a cohesive working relationship in providing patient care services.
• Must treat our patients and our referring physicians with the utmost courtesy and respect whether in person or on the phone.
• Maintains patient confidentiality.
• Performs other position related duties as assigned.
• Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations.

Skills

EMR systems

Medical terminology

HIPAA compliance

Verbal and written communication

Organization

Customer service

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office

EMR

Database management

Job description

Centers for Advanced Urology in the United States is seeking a dedicated Surgery Scheduler to manage the scheduling of surgeries, pre-authorizations, and related pre-op coordination in coordination with physicians and staff.

The role requires attention to HIPAA, strong communication, and multi-tasking skills to ensure accurate scheduling, patient support, and timely pre-operative processes across facilities.