Surgery Scheduling & Patient Experience Coordinator

40400 Desert Southwest Utah Market Medical Group; Saint George (UT); On-site; USD 28,000 - 43,000; Full time

Job summary

Intermountain Health in Saint George, UT is seeking a scheduling-focused professional to manage surgery and hospital procedure calendars. You will handle pre-op steps, obtain prior authorizations, verify insurance, and coordinate scheduling with hospital teams to ensure smooth patient care.

The role emphasizes accuracy in documentation, communication with providers, and efficient handling of scheduling changes and cost estimates. Experience with EMR systems and CPT/ICD coding is valued.

Qualifications

• Two years of medical registration, billing, scheduling, or insurance experience.
• Two years of customer service experience.
• Working knowledge of word processing, spreadsheet, email, and calendaring programs.

Responsibilities

• Create and manage surgery/hospital procedure schedules and follow ups.
• Obtain authorizations and verify eligibility/benefits.
• Coordinate referrals and pre-operative processes with providers and staff.
• Document cost estimates and investigate billing disputes.

Skills

Medical Insurance Coding

Computer Literacy

Patient Care

Health Care

Medical Procedures

Medical Terminology

Electronic Medical Records (EMR)

Surgeries

Patient Safety

Education

Associate's Degree

Tools

Word processing

Spreadsheets

Email

Calendaring

Job description

Intermountain Health in Saint George, UT is seeking a scheduling-focused professional to manage surgery and hospital procedure calendars. You will handle pre-op steps, obtain prior authorizations, verify insurance, and coordinate scheduling with hospital teams to ensure smooth patient care.

The role emphasizes accuracy in documentation, communication with providers, and efficient handling of scheduling changes and cost estimates. Experience with EMR systems and CPT/ICD coding is valued.