Surgery Scheduling & Front Desk Specialist

SCA Health; Oak Brook (IL); On-site; USD 25,000 - 32,000; Full time

Job summary

SCA Health is seeking a front desk/administrative coordinator at our Oak Brook facility. The role focuses on patient check-in, scheduling surgeries, medical records, and credentialing support in a collaborative team environment.

Ideal candidates have healthcare experience, especially in surgery scheduling, and can work independently with attention to detail while delivering excellent customer service.

Qualifications

• High school diploma or equivalent required; Associate degree or equivalent preferred.
• Minimum three years of experience in health care with at least one year in surgery scheduling preferred.
• Ability to work independently as well as in a team; handle stress and adapt to shifting hours.

Responsibilities

• Provide front desk support and perform a range of business office functions.
• Schedule surgeries and coordinate with physician offices.
• Pre-register patients and obtain necessary authorizations; document activities in the system.
• Answer phones, take messages, and direct calls to appropriate departments.
• Maintain orderly surgery scheduling area and communication with patients about payment policies.

Skills

Customer service

Surgery scheduling

Independent work

Team collaboration

Stress management

Education

High school diploma or equivalent

Associate degree preferred

Tools

Computer systems

Job description

SCA Health is seeking a front desk/administrative coordinator at our Oak Brook facility. The role focuses on patient check-in, scheduling surgeries, medical records, and credentialing support in a collaborative team environment.

Ideal candidates have healthcare experience, especially in surgery scheduling, and can work independently with attention to detail while delivering excellent customer service.