Surgery Scheduler - Urology - Full Time Days

Indiana University Health; Muncie (IN); On-site; USD 38,000 - 54,000; Full time

Job summary

Indiana University Health in Muncie is seeking a Surgery Scheduler to coordinate and schedule procedures, acting as liaison between patients, providers, and facilities. The role includes obtaining authorizations, verifying patient information, and communicating pre-operative instructions.

You will maintain accurate records in the EMR, manage schedule changes, and ensure patients are prepared and informed through every step of the process.

Qualifications

• High school diploma or equivalent required.
• Medical office experience preferred.
• Knowledge of insurance verification preferred.
• Knowledge of Cerner scheduling preferred.
• General knowledge of medical terminology for understanding exams/diagnoses.
• Scheduling experience preferred.

Responsibilities

• Managed inbound and outbound phone communications
• Scheduling patient appointments
• Collaborating with clinical staff and other departments

Skills

Medical office experience

Scheduling experience

Insurance verification

Cerner scheduling

Medical terminology

Computer literacy

Education

High school diploma

Tools

Cerner scheduling software

EMR systems

Job description

Overview

The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures, serving as the primary liaison between patients, providers, hospitals, and surgery centers. This role includes scheduling surgeries, obtaining insurance authorizations, verifying patient information, communicating pre-operative instructions, ensuring all required documentation is completed before surgery, managing schedule changes and cancellations, and maintaining accurate records within the electronic medical record and scheduling systems. The Surgery Scheduler plays a key role in ensuring surgical cases are scheduled efficiently and that patients are prepared and informed throughout the process.

Hours

40 hrs/wk Monday-Friday 8am-5pm

Location

IU Health Urology - Muncie 210 N Tillotson Ave, Muncie in 47304

Key Responsibilities

• Managed inbound and outbound phone communications
• Scheduling patient appointments
• Collaborating with clinical staff and other departments

***Seeking candidates with strong medical office experience and customer service***

Requirements

High school diploma or equivalent required.

• Medical office experience preferred.
• Knowledge of insurance verification preferred.
• Knowledge of Cerner scheduling preferred.
• Requires general knowledge of medical terminology and general anatomy in order to recognize and accurately record requested examinations and diagnoses.
• Requires basic computer skills.
• Scheduling experience preferred.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.