Surgery Scheduler - Urology - Full Time Days

IU Health; Muncie (IN); On-site; USD 30,000 - 41,000; Full time

Job summary

IU Health Urology in Muncie is seeking a Surgery Scheduler to coordinate and schedule surgical procedures, acting as the main liaison between patients, providers, hospitals, and surgery centers. The role includes obtaining authorizations, verifying patient information, and ensuring all documentation is complete before procedures.

The Surgery Scheduler will manage scheduling, pre-operative instructions, and keep EMR records updated.

Qualifications

• High school diploma or equivalent required.
• Medical office experience preferred.
• Knowledge of insurance verification preferred.
• Knowledge of Cerner scheduling preferred.
• Basic knowledge of medical terminology required.
• General computer skills required.
• Scheduling experience preferred.

Responsibilities

• Coordinate and schedule surgical procedures, acting as liaison between patients, providers, hospitals, and surgery centers.
• Handle inbound and outbound calls related to scheduling and patient inquiries.
• Schedule surgeries and obtain necessary authorizations and documentation.
• Maintain accurate records within the electronic medical record and scheduling systems.
• Communicate pre-operative instructions and manage schedule changes or cancellations.

Skills

Phone communications

Scheduling

Customer service

Medical terminology

Education

High school diploma or equivalent

Tools

Cerner Scheduling

EMR systems

Basic computer skills

Job description

Hours: 40 hrs/wk Monday-Friday 8am-5pm

Location: IU Health Urology - Muncie 210 N Tillotson Ave, Muncie in 47304

The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures, serving as the primary liaison between patients, providers, hospitals, and surgery centers. This role includes scheduling surgeries, obtaining insurance authorizations, verifying patient information, communicating pre-operative instructions, ensuring all required documentation is completed before surgery, managing schedule changes and cancellations, and maintaining accurate records within the electronic medical record and scheduling systems. The Surgery Scheduler plays a key role in ensuring surgical cases are scheduled efficiently and that patients are prepared and informed throughout the process.

Key Responsibilities:

• Managed inbound and outbound phone communications
• Scheduling patient appointments
• Collaborating with clinical staff and other departments

***Seeking candidates with strong medical office experience and customer service ***

Requirements:

• High school diploma or equivalent required.
• Medical office experience preferred.
• Knowledge of insurance verification preferred.
• Knowledge of Cerner scheduling preferred.
• Requires general knowledge of medical terminology and general anatomy in order to recognize and accurately record requested examinations and diagnoses.
• Requires basic computer skills.
• Scheduling experience preferred.