Urology Surgery Scheduler - Patient Liaison & Scheduling

Indiana University Health; Muncie (IN); On-site; USD 38,000 - 54,000; Full time

Job summary

Indiana University Health in Muncie is seeking a Surgery Scheduler to coordinate and schedule procedures, acting as liaison between patients, providers, and facilities. The role includes obtaining authorizations, verifying patient information, and communicating pre-operative instructions.

You will maintain accurate records in the EMR, manage schedule changes, and ensure patients are prepared and informed through every step of the process.

Qualifications

• High school diploma or equivalent required.
• Medical office experience preferred.
• Knowledge of insurance verification preferred.
• Knowledge of Cerner scheduling preferred.
• General knowledge of medical terminology for understanding exams/diagnoses.
• Scheduling experience preferred.

Responsibilities

• Managed inbound and outbound phone communications
• Scheduling patient appointments
• Collaborating with clinical staff and other departments

Skills

Medical office experience

Scheduling experience

Insurance verification

Cerner scheduling

Medical terminology

Computer literacy

Education

High school diploma

Tools

Cerner scheduling software

EMR systems

Job description

Indiana University Health in Muncie is seeking a Surgery Scheduler to coordinate and schedule procedures, acting as liaison between patients, providers, and facilities. The role includes obtaining authorizations, verifying patient information, and communicating pre-operative instructions.

You will maintain accurate records in the EMR, manage schedule changes, and ensure patients are prepared and informed through every step of the process.