Surgery Scheduler | Pre-Op & Patient Scheduling

Duly Health and Care; Naperville (IL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Mental health

Life & Disability

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave & adoption

Job summary

Duly Health and Care is seeking a Surgery Scheduler for Elmhurst MOB on a full-time basis. The role requires coordinating pre-op testing, confirming schedules, and serving as the communication hub between internal staff and facilities.

Expect travel to Naperville as needed and a patient-centered approach. You will verify insurance, manage scheduling workflows, and ensure confidentiality while supporting billing and operations.

Qualifications

• Medical terminology used in scheduling and patient communication.
• CPT and ICD-9 coding knowledge for procedure coding.
• Referral process understanding for routing to specialists.
• Ability to learn new computer programs and scheduling systems.
• Professional conduct toward patients, physicians and staff.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Strong time management skills to meet scheduling deadlines.

Responsibilities

• Greet patients in a friendly manner, in person or on the phone.
• Coordinate pre-op testing and insurance verification.
• Serve as single point of contact for staff and facilities regarding scheduled procedures.
• Schedule and reschedule pre-op labs and testing as needed.
• Contact patients to confirm procedures and explain prep instructions.
• Prepare paperwork for referral coordinators and facilities.
• Verify daily doctor schedules and distribute to staff.
• Maintain patient confidentiality and assist billing with charges.
• Cover for co-workers as needed and track case volume per management direction.

Skills

Medical terminology

CPT and ICD-9 coding

Referral process

Learn new computer programs

Multitasking

Time management

Education

High school diploma or GED

Job description

Duly Health and Care is seeking a Surgery Scheduler for Elmhurst MOB on a full-time basis. The role requires coordinating pre-op testing, confirming schedules, and serving as the communication hub between internal staff and facilities.

Expect travel to Naperville as needed and a patient-centered approach. You will verify insurance, manage scheduling workflows, and ensure confidentiality while supporting billing and operations.