Surgery Scheduler: Patient Scheduling & Care Coordination

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; United States; On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Mental health benefit

Life insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Community impact

Job summary

Duly Health and Care is hiring a Full-Time surgical scheduling coordinator in the Chicago area. You will greet patients, coordinate pre-op testing, and act as the single point of contact for internal staff and facilities. The role requires strong medical terminology knowledge and a proactive, confidential approach to patient information.

Location includes Westmont, New Lenox, Elgin with travel as needed. The position offers competitive base pay, benefits, and opportunities for growth within a

Qualifications

• Medical terminology, CPT and ICD-9 coding.
• Referral process experience.
• Ability to learn new computer programs.
• Professional conduct with customers, physicians, and coworkers.
• Multitask and prioritize effectively.
• Strong time management skills.
• High school diploma or GED completed.
• 2+ years in surgery scheduling, phone, computer and customer service.

Responsibilities

• Greet patients in a friendly manner whether on the phone or in person.
• Develop and maintain effective working relationships with internal physicians and with scheduling staff at facilities.
• Verify patient personal and insurance information -- coordinate pre-op testing per insurance.
• Single point-of-contact for internal staff and external inquiries for all scheduled procedures.
• Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary.
• Contact patient to confirm procedure/surgery.
• Explain and verify proper prep instructions with patients, route to nurse if appropriate.
• Prepare all essential paperwork for referral coordinator and facilities.
• Verify daily doctor's schedules, print and distribute to appropriate personnel.
• Maintain the strictest patient confidentiality.
• Work with billing staff to ensure all procedures are charged.
• Cover/fill-in for co-workers as needed.
• Track case volume and direct cases to facilities per direction of management team.

Skills

Medical terminology

Multitasking

Time management

Customer service

Education

High school diploma or GED

Job description

Duly Health and Care is hiring a Full-Time surgical scheduling coordinator in the Chicago area. You will greet patients, coordinate pre-op testing, and act as the single point of contact for internal staff and facilities. The role requires strong medical terminology knowledge and a proactive, confidential approach to patient information.

Location includes Westmont, New Lenox, Elgin with travel as needed. The position offers competitive base pay, benefits, and opportunities for growth within a