Surgery Scheduler: Patient-Centric Care & Coordination

ENT Specialty Partners; Gaithersburg (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

ENT Specialty Partners in Gaithersburg, MD is seeking a Surgery Scheduler to coordinate and schedule surgical procedures in both office-based and hospital settings. You will report to the Site Manager and ensure accurate documentation, timely scheduling, and clear communication with patients and providers.

The role requires organizational efficiency, attention to detail, and strong communication skills in a fast-paced clinical environment.

Qualifications

• One year of customer service experience required.
• Prior experience in medical scheduling or similar office role preferred.
• Knowledge of medical terminology and insurance processes.
• Experience verifying benefits including deductibles, coinsurance, and out-of-pocket limits.

Responsibilities

• Schedule procedures with providers, facilities, anesthesia, and vendors.
• Complete pre-operative documentation including scheduling forms, consents, H&Ps, and disclosures.
• Verify patient insurance benefits and obtain prior authorizations as needed.
• Provide administrative support and respond to schedule changes and inquiries in a timely manner.

Skills

Customer service

Medical scheduling

Insurance processes

Communication skills

Job description

ENT Specialty Partners in Gaithersburg, MD is seeking a Surgery Scheduler to coordinate and schedule surgical procedures in both office-based and hospital settings. You will report to the Site Manager and ensure accurate documentation, timely scheduling, and clear communication with patients and providers.

The role requires organizational efficiency, attention to detail, and strong communication skills in a fast-paced clinical environment.