Surgery Scheduler — ENT Procedures Coordination

E.N.T. Specialty Partners; Gaithersburg (MD); On-site; USD 30,000 - 34,000; Full time

Job summary

E.N.T. Specialty Partners is seeking a Surgery Scheduler to coordinate office-based and hospital procedures. You will manage scheduling with providers, facilities, anesthesia, and patients, ensuring accuracy and timely communications.

Reporting to the Site Manager, you’ll verify insurances, prepare pre-op docs, and maintain smooth operation in a fast-paced clinical environment with a focus on patient satisfaction.

Qualifications

• Minimum 1 year of customer service experience.
• Prior experience in medical scheduling or similar office role preferred.
• Knowledge of medical terminology and insurance processes.
• Experience verifying benefits, including deductibles, coinsurance, and out-of-pocket limits.
• Ability to work in a fast-paced clinical environment.

Responsibilities

• Scheduling & Coordination: Contact patients within 24 hours of receiving surgery orders and coordinate with provider, facility, anesthesia, and vendors.
• Insurance & Authorization: Verify patient insurance benefits and obtain pre-authorizations and pre-determinations.
• Administrative Support: Triage calls, coordinate with physicians and team, and respond to schedule changes and inquiries.

Skills

Customer service

Medical scheduling

Medical terminology

Benefits verification

Fast-paced environment

Job description

E.N.T. Specialty Partners is seeking a Surgery Scheduler to coordinate office-based and hospital procedures. You will manage scheduling with providers, facilities, anesthesia, and patients, ensuring accuracy and timely communications.

Reporting to the Site Manager, you’ll verify insurances, prepare pre-op docs, and maintain smooth operation in a fast-paced clinical environment with a focus on patient satisfaction.