Surgery Scheduler & Patient Care Coordinator

Priority Dispatch Corp.; Stillwater (MN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Employer paid life and accidental dis'

401(k) plan

PTO accrual

Free annual eye exams

HSA

Flex spending accounts

Employee discounts

Job summary

Associated Eye Care is seeking a Surgery Counselor to guide patients through elective refractive procedures and LASIK considerations. You will explain options, outline pre-, peri-, and post-operative steps, and coordinate scheduling and payments.

Responsibilities include counseling on benefits, arranging surgeries, collecting documents and payments, and providing emotional support while adapting to various locations and hours. Prior ophthalmic or scheduling experience is preferred.

Qualifications

• One year ophthalmic/optometric experience preferred.
• One year scheduling experience preferred.
• Customer service experience preferred.

Responsibilities

• Counsel patients on elective surgery benefits and options.
• Schedule surgeries and post-op appointments.
• Collect and relay payments and related documents.
• Provide emotional support to patients and families.
• Participate in department meetings and training.

Skills

Patient counseling

Scheduling

Payment collection

Emotional support

Communication skills

Education

High School Diploma

Associate degree in Medical Administration

Tools

Practice management software

Job description

Associated Eye Care is seeking a Surgery Counselor to guide patients through elective refractive procedures and LASIK considerations. You will explain options, outline pre-, peri-, and post-operative steps, and coordinate scheduling and payments.

Responsibilities include counseling on benefits, arranging surgeries, collecting documents and payments, and providing emotional support while adapting to various locations and hours. Prior ophthalmic or scheduling experience is preferred.