Eye Surgery Care Coordinator

Center-For-Advanced-Eye-Care; Langhorne (Bucks County); On-site; USD 42,000 - 70,000; Full time

Job summary

Center for Advanced Eye Care, in partnership with Simon Eye, seeks a Surgical Counselor to guide patients through cataract and ophthalmic surgical options. You will educate patients, coordinate surgical logistics, and collaborate with physicians, centers, and staff to ensure a seamless experience.

The role focuses on compassionate patient care, clear communication, and meticulous coordination across pre- and post-operative steps.

Qualifications

• Experience in ophthalmology, optometry, ambulatory surgery, or another healthcare specialty preferred.
• Exceptional interpersonal and communication skills with the ability to explain complex information clearly.
• Outstanding organizational skills and attention to detail.
• Ability to manage multiple priorities while maintaining a patient-focused approach.

Responsibilities

• Serve as the primary point of contact for patients following the physician's surgical recommendation.
• Educate patients on procedures, outcomes, preoperative and postoperative instructions, and the surgical process.
• Discuss IOL and treatment options as directed by the physician to aid informed decisions.
• Answer patient and family questions with empathy and professionalism.
• Build trust and confidence by supporting patients throughout their surgical journey.
• Reinforce physician recommendations and ensure understanding of the treatment plan.
• Identify and resolve barriers delaying or preventing care.
• Schedule surgical procedures, postoperative appointments, and related testing.
• Coordinate with ambulatory surgery centers, physicians, and clinical teams.
• Confirm medical clearances, testing, and required paperwork.
• Maintain accurate surgical schedules and communicate changes promptly.

Skills

Interpersonal skills

Communication

EMR proficiency

Care coordination

Patient education

Tools

EMR systems

Job description

Center for Advanced Eye Care, in partnership with Simon Eye, seeks a Surgical Counselor to guide patients through cataract and ophthalmic surgical options. You will educate patients, coordinate surgical logistics, and collaborate with physicians, centers, and staff to ensure a seamless experience.

The role focuses on compassionate patient care, clear communication, and meticulous coordination across pre- and post-operative steps.