Surgery Scheduler: Orchestrate Procedures & Patient Care

United Surgical Partners International; Glendale (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision, and prescrip.

Life and AD&D coverage

Disability insurance

FSAs and HSAs

401(k)

Paid holidays and vacation

Job summary

Westgate Surgery Center, part of USPI, seeks a dedicated Surgery Scheduler to coordinate and schedule surgical procedures and act as the pivotal link between surgeons, patients, anesthesia providers, and clinical staff.

The role requires strong organizational skills, attention to detail, and the ability to prioritize multiple cases while maintaining excellent patient service and regulatory compliance.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare scheduling or a related environment preferred.
• Experience with ambulatory surgery, hospital, or physician practice scheduling preferred.
• Knowledge of medical terminology and surgical procedures preferred.
• Familiarity with insurance verification, referrals, and prior authorizations preferred.
• Strong computer and electronic medical record skills.
• Excellent organizational and time‑management skills.
• Ability to prioritize and manage multiple surgical cases and deadlines.
• Strong attention to detail and accuracy.
• Strong communication skills, verbal and written.
• Ability to work effectively with physicians, patients, families, and multidisciplinary healthcare teams.
• Maintain confidentiality and HIPAA compliance.

Responsibilities

• Schedule surgical procedures in accordance with physician, patient, facility, and operating room availability.
• Coordinate surgery dates and times with physicians' offices, patients, anesthesia providers, and surgical center staff.
• Obtain and verify accurate patient demographic, insurance, and surgical information.
• Coordinate required pre-operative testing, medical clearance, and other documentation as appropriate.
• Verify insurance benefits and assist with obtaining required authorizations and referrals.
• Ensure surgical cases are entered accurately into the scheduling system.
• Review surgical orders and case information for completeness and accuracy.
• Communicate pre-operative instructions and required appointments to patients and physician offices.
• Coordinate changes, cancellations, and rescheduling of surgical procedures.
• Maintain accurate and timely documentation in the electronic medical record and scheduling systems.
• Communicate effectively with surgeons, physician office staff, nurses, anesthesia personnel, and other members of the surgical team.
• Assist with maintaining accurate operating room schedules and identifying scheduling conflicts.
• Follow established policies and procedures related to patient privacy, safety, scheduling, and regulatory requirements.
• Provide professional, compassionate, and service-oriented communication with patients and families.
• Protect patient confidentiality and comply with HIPAA and applicable regulatory standards.
• Support the center's commitment to efficient, high-quality ambulatory surgical care.

Skills

Organization

Communication

Time management

HIPAA/privacy

Education

High school diploma or equivalent

Job description

Westgate Surgery Center, part of USPI, seeks a dedicated Surgery Scheduler to coordinate and schedule surgical procedures and act as the pivotal link between surgeons, patients, anesthesia providers, and clinical staff.

The role requires strong organizational skills, attention to detail, and the ability to prioritize multiple cases while maintaining excellent patient service and regulatory compliance.