Surgery Scheduler: Lead Scheduling & Patient Care

Trinity Health MI; Chelsea (MI); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day-one benefits

Descripción de la vacante

Trinity Health IHA Medical Group is seeking a dedicated Surgery Scheduler to be the first point of contact for patients and to support providers by scheduling procedures and coordinating care.

The role involves managing pre-op tests, insurance approvals, and consent forms, while assisting with billing, day-to-day operations, and MyChart support. A 3–5 year background in scheduling is preferred, with a HS diploma or equivalent required.

Formación

• High School Diploma or equivalent; Bachelor's degree preferred.
• Credentials/licensure: None
• Minimum 3–5 years’ experience as a Surgery Scheduler

Responsabilidades

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and oversees the management of consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Oversees Provider schedule templates and inputs monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Gathers data and analyzes scheduling efficiencies.
• Performs enhanced recovery and/or Surgical Home Coordination.

Conocimientos

Scheduling

Customer service

Communication

Educación

High School Diploma

Bachelor's degree preferred

Herramientas

MyChart

Descripción del empleo

Trinity Health IHA Medical Group is seeking a dedicated Surgery Scheduler to be the first point of contact for patients and to support providers by scheduling procedures and coordinating care.

The role involves managing pre-op tests, insurance approvals, and consent forms, while assisting with billing, day-to-day operations, and MyChart support. A 3–5 year background in scheduling is preferred, with a HS diploma or equivalent required.