Supportive Services Manager: Empowerment & Community Access

Boston; Boston (MA); Hybrid; USD 60,000 - 75,000; Full time

Job summary

PowerCorpsBOS is seeking a Support Services Manager to assist the Support Services Director in building self-empowerment and removing barriers to self-sufficiency for Corps members. The role involves coordinating basic needs stabilization, referrals, and staff training, with a focus on collaboration across partners.

The position requires 3+ years in case management or social services, with advanced degrees substituting for experience. Boston residency is emphasized. Hours: 35 per week.

Qualifications

• 3+ years in case management or social services.
• MSW or related field may substitute for 3 years, or BS in Social Work may substitute for 2 years.
• 2 years of experience in local social services or public benefits preferred.
• Ability to build relationships with cross-sector partners and work in a collaborative team.
• Excellent organizational skills and documentation management.
• Experience with database management and data tracking.
• Familiarity with Boston neighborhoods preferred.
• Ability to speak additional languages is a plus.
• Valid Driver’s License preferred.

Responsibilities

• Provide support services related to basic needs stabilization for Corps members and alumni.
• Collaborate with the director to inform and implement support services via referrals and processes.
• Coordinate and implement training and orientations related to support services for staff.
• Contribute to program development from the supportive services lens.
• Support data and evaluation metrics and measurement efforts.
• Perform additional tasks as required.

Skills

Case management

Social services

Cross-sector partnerships

Organization

Data collection and management

Documentation

Communication

Problem solving

Diversity & cross-cultural issues

Driver's license (preferred)

Education

Master’s degree in Social Work or related field

Bachelor’s degree in Social Work

Tools

Microsoft Office

Google Suite

Job description

PowerCorpsBOS is seeking a Support Services Manager to assist the Support Services Director in building self-empowerment and removing barriers to self-sufficiency for Corps members. The role involves coordinating basic needs stabilization, referrals, and staff training, with a focus on collaboration across partners.

The position requires 3+ years in case management or social services, with advanced degrees substituting for experience. Boston residency is emphasized. Hours: 35 per week.