Workforce Development Manager - PowerCorpBos

Boston; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Boston's Mayor’s Office of Workforce Development is seeking a Workforce Development Manager to guide corps members from enrollment through transition to employment or education. You will provide career counseling, resume and interview prep, and coordinate training and workshops, while partnering with employers and post-secondary providers.

The role emphasizes data-driven program decisions, cross-sector collaboration, and a commitment to urban youth advancement.

Qualifications

• Four years of experience preferred, with at least two years working with opportunity youth and returning citizens.
• Master’s degree may substitute for three years of experience; bachelor’s degree for two years.
• Minimum of one year in career counseling, education, or workforce development.
• Experience with database management and data tracking.
• Familiarity with social service resources and post-secondary education providers is a plus.
• Ability to build relationships with cross-sector partners and work in a team.
• Strong oral and written presentation skills.
• Commitment to diversity and cross-cultural issues.
• Self-direction and ownership of responsibilities; strong problem-solving.
• Ability to convey program mission clearly to stakeholders.

Responsibilities

• Support corps members from enrollment to transition into employment or education.
• Provide career counseling and assist with resumes and interview prep.
• Assess job readiness and develop individualized employment plans.
• Conduct regular check-ins with corps members at worksites.
• Develop and deliver professional development panels and workshops.
• Evaluate member and partner performance with program team.
• Provide ongoing alumni support.
• Attend staff meetings and trainings.

Skills

Career counseling

Soft skills development

Resume writing

Interview preparation

Data-driven decision making

Cross-sector partnership

Public service

Diversity and inclusion

Ownership of responsibilities

Problem solving

Education

Master’s degree

Bachelor’s degree

Tools

Database management

Job description

Organization Overview:

The Mayor’s Office of Workforce Development (OWD) is an innovative public agency that seeks to promote economic self-sufficiency to ensure the full participation of all Boston residents in the city’s economic vitality and future, seeking to connect residents with job training and employment opportunities and to promote lifelong literacy and educational pathways.

OWD is part of the Office of Workforce Empowerment in the City of Boston.

About the Green Jobs Youth Corps Program:

The Office of Workforce Development (OWD) and the Environment, Energy & Open Space Cabinet (EEOS) are partnering on launching a new green jobs training program centered on opportunity for youth/disconnected young people and returning citizens.

Based on the PowerCorpsPHL program launched by the City of Philadelphia in 2013, this learn-and-earn program will engage young adults in transforming their lives through public service and workforce training in green jobs. Through a combination of knowledge, industry training, and community service, participants will gain 21st-century workforce skills, including teamwork, leadership, conflict resolution, time management, and network building. Program participants and alumni will receive customized support from the program as they pursue their education and career goals.

Position Summary:

The Workforce Development Manager supports the execution of the system that prepares corps members for success and advancement in employment, post-secondary education, and service. The Workforce Development Manager will support program participants (Corps members) from enrollment through the transition to the next career steps and will report to the Workforce Development Director.

• The Workforce Development Manager will:
  • Support a cohort of Corps members to successfully transition to employment, post-secondary education, or national service after the program.
  • Provide individuals with career counseling and support with soft skills development, resume writing, and interview preparation.
  • Assess Corps members’ job readiness skills and develop mutually agreed-upon individualized employment and training plans (including career pathway exploration and goal setting).
  • Perform regularly scheduled check-in visits with corps members at work sites.
  • Support the development and delivery of professional development panels and workshops for members.
  • Work with the program team to evaluate the performance of corps members and organizational service partners throughout training.
  • Provide ongoing support for alumni of the program.
• Collaborate with the Workforce Development Director to:
  • Develop and facilitate career-connected training for corps members and alumni.
  • Develop and implement best practices guides.
  • Make data-driven programming decisions.
  • Establish and maintain systems for communicating and documenting corps members, goals, services utilized, and outcomes.
  • Develop and maintain relationships with employers and academic partners.
• Contribute program reports as required.
• Discuss specific member transitions and best practices with other staff members.
• Attend regular staff meetings and staff professional development trainings.
• Perform additional tasks as required.

• Four (4) years of experience are preferred, with a minimum of two (2) years of experience with opportunity youth/disconnected young people and returning citizens.
• A master’s degree may substitute for three (3) years of experience and a bachelor’s degree may substitute for two (2) years of experience.
• Minimum of one (1) year of experience in career counseling, education, or workforce development.
• Experience with database management and recording and tracking of data.
• Preferred familiarity with:
  • Social service resources and providers, a plus.
  • Post-secondary education resources and providers, a plus.
• Ability to establish and foster relationships with cross-sector partners and to work as a part of a collaborative team.
• Strong oral and written presentation skills.
• Demonstrated commitment to diversity and cross-cultural issues.
• Excellent self-direction and the ability to take ownership and successfully execute projects.
• Ability to self-direct and assume full ownership over responsibilities; present strong problem-solving processes.
• Demonstrate a high level of enthusiasm for and ability to convey the program mission to internal and external stakeholders in a clear and compelling manner.
• Commit to the advancement of urban youth, including staff development.
• A valid Driver’s License is preferred.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: Non-Union/MM2-7

Hours per week: 35