Empowerment Case Manager, Support Services

Partners In Recovery LLC; Kansas City (MO); On-site; USD 40,000 - 45,000; Full time

Job summary

Community Action Agency of Greater Kansas City is seeking a Case Manager to work with individuals and families to alleviate crisis situations and empower self-sufficiency. The role reports to the Support Services Manager and is a full-time, non-exempt position in the Support Services department.

Responsibilities include intake, assessment, goal setting, case planning, home visits, advocacy, and referrals. A 4-year degree is required, with 2 years of relevant experience and proficiency in

Qualifications

• Bachelor degree in Social Work, Human Services, or a related field.
• Two years experience delivering human services to a comparable clientele.
• Proficient in Microsoft Office and able to learn State agency database.

Responsibilities

• Provide holistic and comprehensive case management services to all families including intake, assessment, goal setting, case plan development, monitoring, financial management advocacy and referrals.
• Conduct home and/or office visits and counsel participants as required to maximize service availability.
• Inform clients of program guidelines, rights and responsibilities.
• Gather, verify and maintain pertinent information from participants and household members to meet service needs.
• Document eligibility and input accurate data into all database systems.
• Act as advocate for individuals and families.
• Facilitate educational workshops.
• Schedule appointments and adhere to deadlines.
• Provide excellent customer service to customers, vendors and staff by phone, in person, and in writing.

Skills

Bachelor degree

Two years experience

Reading comprehension

Public interaction

Microsoft Office

Education

Bachelor's degree in Social Work/Human Services

Tools

Microsoft Office

Job description

Community Action Agency of Greater Kansas City is seeking a Case Manager to work with individuals and families to alleviate crisis situations and empower self-sufficiency. The role reports to the Support Services Manager and is a full-time, non-exempt position in the Support Services department.

Responsibilities include intake, assessment, goal setting, case planning, home visits, advocacy, and referrals. A 4-year degree is required, with 2 years of relevant experience and proficiency in