Support Lead: Drive WOW Customer Experience & Store Ops

Five Below; Machesney Park (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below in Machesney Park, IL is seeking a store leadership professional to oversee daily operations, train crew on the BEST service experience, and ensure a fast, friendly checkout. You will manage stock receiving, open/close procedures, and coordinate with the store leadership team to drive sales while controlling expenses.

A minimum 1 year of management experience is required; a high school diploma or equivalent is preferred.

Qualifications

• Minimum 1 year of management experience.
• Strong verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.

Responsibilities

• Oversee daily store operations and guest experience.
• Train crew on customer service excellence.
• Assist with receiving and stocking stock.
• Open or close store and manage cash handling.

Skills

Leadership

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Five Below in Machesney Park, IL is seeking a store leadership professional to oversee daily operations, train crew on the BEST service experience, and ensure a fast, friendly checkout. You will manage stock receiving, open/close procedures, and coordinate with the store leadership team to drive sales while controlling expenses.

A minimum 1 year of management experience is required; a high school diploma or equivalent is preferred.