Support Associate - Soma

Chico's; Collegeville (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking retail company that values customer obsession and innovation! As a Support Associate, you will play a vital role in creating a customer-focused sales culture. Your responsibilities will include merchandise handling, stock processing, and maintaining store organization. This role offers an exciting opportunity to develop your skills in a collaborative environment, where teamwork and personal growth are encouraged. If you're passionate about providing exceptional service and thrive in a fast-paced setting, this is the perfect opportunity for you to shine and grow in your career.

Qualifications

• High school diploma or equivalent required.
• Previous stock or cashier experience preferred.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Model and promote exceptional customer service principles.
• Assist with store cleanliness and organization.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Multitasking

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

Join Our Team!

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate supports a customer and product-focused sales culture, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Process visual materials, props, signage, and store hardware efficiently.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives such as floorsets, window changes, signage, etc.
• Support boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Foster an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.
• Perform other duties as assigned, varying by brand.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising is a plus.
• Effective communication with customers and team via headset.

Physical Requirements

• Constant walking/standing during 67-100% of shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We accept applications continuously for our store teams. Applications are reviewed to match qualifications with available positions. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance during the application process.

5427 Providence Town Center

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.