Support Associate - Soma

Chico's; Center Valley (Lehigh County); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Support Associate, um eine kundenorientierte Verkaufsumgebung zu fördern. In dieser Rolle unterstützen Sie die Warenverarbeitung, die Organisation des Lagers und die Gewährleistung einer hervorragenden Kundenbetreuung. Sie werden Teil eines dynamischen Teams, das Wert auf persönliche Entwicklung und Zusammenarbeit legt. Wenn Sie eine Leidenschaft für den Einzelhandel haben und in einem unterstützenden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Hochschulabschluss oder gleichwertig erforderlich.
• Ausgezeichnete Kommunikations- und Kundenservicefähigkeiten.

Responsibilities

• Unterstützung einer kundenorientierten Verkaufsumgebung.
• Verarbeitung von Waren und Organisation des Lagers.

Skills

Kundenservice

Kommunikationsfähigkeiten

Multitasking

Organisation

Visuelles Merchandising

Education

High School Diploma

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales operations functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise by ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor; reorganizes merchandise as needed to maximize stock space.
• Ensures new products are merchandised and represented in a timely manner.
• Enters all receiving documents into the computer system, reconciles merchandise invoices, and completes store-to-store transfers and locate requests accurately and timely.
• Receives and processes visual packet materials, props, signage, and stores stockroom hardware appropriately.
• Participates in pricing changes and markdowns.
• Alerts management to cash supply needs.
• Assists with visual directives such as floorsets, window changes, signage placement, etc., as directed.
• Supports boutique cleanliness and organization.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Encourages an inclusive, collaborative approach to problem-solving.
• Seeks personal development opportunities and actively solicits feedback.

Other duties as assigned. This position may vary slightly across different brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to stand for most of the shift.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Experience with visual merchandising is a plus.
• Effective communication with customers, associates, and management, including wearing/using headsets.
• Reliable attendance and flexibility to work nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We are always accepting applications for talented individuals to join our store teams. Applications are reviewed to match qualifications with available positions. Accommodation requests for disabilities are welcomed; please contact your local Store Manager for assistance.

Location: 5455 Promenade Shops at Saucon Valley

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on any protected basis under federal, state, or local law.