Support Associate - Soma

Chico's; Warrington Township (Bucks County); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Support Associate, der eine kunden- und produktorientierte Verkaufsumgebung unterstützt. In dieser Rolle sind Sie verantwortlich für die Warenverarbeitung, das Management von Lagerbeständen und die Förderung eines außergewöhnlichen Kundenerlebnisses. Sie werden in einem dynamischen Team arbeiten, das Wert auf persönliche Entwicklung und Teamarbeit legt. Wenn Sie leidenschaftlich daran interessiert sind, Kundenservice auf höchstem Niveau zu bieten und in einem unterstützenden Umfeld zu wachsen, ist dies die ideale Gelegenheit für Sie.

Qualifications

• Hervorragende Kommunikations- und Kundenservicefähigkeiten.
• Starke organisatorische Fähigkeiten und Multitasking in einem schnelllebigen Umfeld.

Responsibilities

• Verarbeitung von Waren und Sicherstellung der richtigen Lagerung und Kennzeichnung.
• Modellierung und Förderung der Prinzipien des außergewöhnlichen Kundenservice.

Skills

Kommunikationsfähigkeiten

Kundenservice

Organisationsfähigkeiten

Multitasking

Anpassungsfähigkeit an Technologien

Education

High School Diploma oder gleichwertig

Job description

Position Overview

The Support Associate supports a customer and product-focused sales culture, emphasizing core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We are passionate about our work and committed to providing an exceptional environment to work, learn, and grow.

Key Responsibilities

1. Operational Excellence
2. Process merchandise, ensuring proper storage, ticketing, and easy replenishment for the sales floor. Reorganize merchandise to maximize stock space.
3. Ensure timely merchandising and representation of new products.
4. Accurately enter receiving documents, reconcile invoices, and handle store-to-store transfers and locate requests.
5. Manage visual materials, props, signage, and stockroom hardware.
6. Participate in pricing updates and markdowns.
7. Alert management to cash supply needs.
8. Assist with visual directives such as floorsets, window changes, and signage placement.
9. Support boutique cleanliness and organization.

Customer Experience

Model and promote the Most Amazing Personal Service (MAPS) principles, delivering a cohesive omni-channel experience.

Teamwork and Development

Foster an inclusive, collaborative environment and seek personal growth opportunities, including feedback.

Qualifications

• High school diploma or equivalent
• Previous stock or cashier experience preferred
• Must be 18 or older
• Excellent communication and customer service skills
• Strong organizational abilities and multitasking in a fast-paced setting
• Adaptability to company technology
• Ability to stand for most of the shift
• Work quickly within strict timelines and demonstrate teamwork
• Experience with visual merchandising is a plus
• Effective communication via headset with customers and team
• Reliable attendance and flexible schedule, including nights, weekends, and holidays

Physical Requirements

• Constant walking and standing (67-100% of shift)
• Occasional lifting up to 50 lbs. (1-33%)
• Frequent climbing (34-66%)

We welcome applications from all qualified candidates and provide accommodations for applicants with disabilities. Apply at any location or position; availability may vary. Address inquiries for accommodations to your local Store Manager.

Location: 5463 Shops at Valley Square

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.