Supervisor - Mississippi Valley State University

Thompson Hospitality Corp.; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Mississippi Valley State University seeks a Supervisor for its college dining facility. The role leads front-of-house operations, directing a team, managing daily tasks, addressing guest inquiries, and driving staff performance.

You will train new staff and collaborate to improve dining efficiency, ensuring high standards of service, safety, and compliance in a campus setting. An instrumental part of our dining team, you’ll thrive in a detail-oriented hospitality environment.

Qualifications

• Proven supervisory experience in food service or dining facilities.
• Strong interpersonal and communication abilities for staff and customers.
• Proficiency with dining facility operations, inventory, and safety standards.
• Aptitude for solving problems and maintaining smooth operations.
• Ability to adapt to fast-paced dining environments and changing priorities.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and guiding operations.
• Train staff on customer service, complaint handling, and satisfaction.
• Manage daily operations including scheduling, inventory, and waste reduction.
• Conduct training for new and current employees on safety and service protocols.
• Ensure compliance with food safety, health, and university policies.

Skills

Supervisory experience

Interpersonal skills

Dining facility operations

Problem-solving

Adaptability

Job description

Overview

Join our team as a Supervisor at Mississippi Valley State University! As a supervisor in our college dining facility, you'll lead front-of-house operations, ensuring exceptional dining experiences for our campus. You'll oversee and guide a team, manage daily tasks, handle customer inquiries, and drive staff performance. Your role includes training new staff and collaborating to enhance dining efficiency. If you're passionate about hospitality and detail-oriented, be an instrumental part of our college dining team.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality.
• Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction.
• Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs.
• Conduct training for new and current employees on safety, service protocols, and job-specific tasks.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Qualifications

• Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills.
• Strong interpersonal and communication abilities to enhance the dining experience for staff and customers.
• Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations.
• Aptitude for problem-solving, decision-making, and maintaining smooth operations.
• Adaptability in managing staff and operations within a fast-paced dining environment, handling changing priorities and diverse situations.

Who We Are:

Mississippi Valley State University (MVSU) is a historically Black university located in Itta Bena, Mississippi, USA. Founded in 1950, it plays a crucial role in providing educational opportunities to African American students, especially in the Mississippi Delta region. MVSU offers a diverse range of undergraduate and graduate programs, with an emphasis on academic excellence, research, and community engagement, striving to empower its students and uplift the local community.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.