Supervisor - Wilberforce University

Thompson Hospitality Corporation; Wilberforce (OH); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading food service company seeks a Supervisor for its dining facility at Wilberforce University. In this role, you'll manage front-of-house operations, guide a team, and ensure exceptional dining experiences. Your responsibilities include staff training, daily operations oversight, and ensuring compliance with health regulations. Ideal candidates should possess supervisory experience in food service, strong communication skills, and the ability to work in a fast-paced environment. Join us in making memorable dining experiences for students and staff.

Qualifications

• Proven supervisory experience in food service, showcasing leadership and organizational skills.
• Strong interpersonal and communication abilities to enhance the dining experience.
• Proficiency in food prep, service standards, and inventory management.
• Aptitude for problem-solving and decision-making.
• Adaptable in managing staff and operations within a fast-paced environment.

Responsibilities

• Supervise and coordinate dining facility staff for smooth operations.
• Train staff on customer service and complaint resolution.
• Manage daily operations including scheduling and inventory.
• Conduct training on safety and service protocols.
• Ensure compliance with food safety and health regulations.

Skills

Supervisory experience in food service

Interpersonal and communication skills

Proficiency in dining facility operations

Problem-solving abilities

Adaptability in a fast-paced environment

Job description

Overview

Join our team as a Supervisor at Wilberforce University! As a supervisor in our college dining facility, you'll lead front-of-house operations, ensuring exceptional dining experiences for our campus. You'll oversee and guide a team, manage daily tasks, handle customer inquiries, and drive staff performance. Your role includes training new staff and collaborating to enhance dining efficiency. If you're passionate about hospitality and detail-oriented, we invite you to apply for the position of Supervisor and be an instrumental part of our college dining team.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality.
• Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction.
• Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs.
• Conduct training for new and current employees on safety, service protocols, and job-specific tasks.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Qualifications

• Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills.
• Strong interpersonal and communication abilities to enhance the dining experience for staff and customers.
• Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations.
• Aptitude for problem-solving, decision-making, and maintaining smooth operations.
• Adaptability in managing staff and operations within a fast-paced dining environment, handling changing priorities and diverse situations.

Who We Are:

Wilberforce University is a historically Black university located in Wilberforce, Ohio, USA, and is one of the oldest private HBCUs in the country. Established in 1856, it has a significant historical legacy in providing education to African American students. The university offers various undergraduate and graduate degree programs and aims to promote academic excellence, leadership, and social responsibility among its students.

Thompson Hospitality is one of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.