Supervisor - Virginia State University

Thompson Hospitality Corp.; Petersburg (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Virginia State University in Petersburg, VA is seeking a Supervisor for its campus dining facility. You will lead front-of-house operations, oversee staff, manage daily tasks, handle customer inquiries, and drive performance to deliver exceptional dining experiences.

The role includes staff training, collaboration to improve dining efficiency, and ensuring adherence to food safety and university policies. Join our team as a key part of the university's dining services.

Qualifications

• Proven supervisory experience in food service with leadership and team management.
• Strong interpersonal and communication abilities to enhance dining experiences.
• Proficiency in dining facility operations including service standards, inventory, and safety compliance.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and guiding operations.
• Train staff on customer service, complaint handling, and maintaining satisfaction.
• Manage daily operations including scheduling, inventory, and cost control to improve efficiency.
• Conduct training for new and current employees on safety and service protocols.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Skills

Supervisory experience

Interpersonal skills

Dining facility operations

Problem solving

Adaptability

Job description

Overview

Join our team as a Supervisor at Virginia State University! As a supervisor in our college dining facility, you'll lead front-of-house operations, ensuring exceptional dining experiences for our campus. You'll oversee and guide a team, manage daily tasks, handle customer inquiries, and drive staff performance. Your role includes training new staff and collaborating to enhance dining efficiency. If you're passionate about hospitality and detail-oriented, we invite you to apply for the position of Supervisor and be an instrumental part of our college dining team.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality.


• Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction.


• Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs.


• Conduct training for new and current employees on safety, service protocols, and job-specific tasks.


• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Qualifications

• Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills.


• Strong interpersonal and communication abilities to enhance the dining experience for staff and customers.


• Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations.


• Aptitude for problem-solving, decision-making, and maintaining smooth operations.


• Adaptability in managing staff and operations within a fast-paced dining environment, handling changing priorities and diverse situations.

Who We Are:

Virginia State University (VSU) is a historically Black university located in Petersburg, Virginia, USA. Founded in 1882, it has a long history of providing education and opportunities to African American students. VSU offers a diverse array of undergraduate and graduate programs, emphasizing academic excellence, research, and community engagement, and it continues to play a vital role in empowering students and contributing to the advancement of society.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.