Supervisor - Tougaloo College

Austin Grill LLC; Mississippi; On-site; USD 32,000 - 52,000; Full time

Job summary

Tougaloo College is seeking a dedicated Supervisor for its campus dining facility in Tougaloo, MS. You will lead front-of-house operations, oversee a team, manage daily tasks, and respond to customer inquiries to ensure exceptional dining experiences for students and staff.

The role focuses on training new staff, improving dining efficiency, and maintaining high service standards in a college setting. If you are passionate about hospitality and detail-oriented, apply to join our dining team.

Qualifications

• Proven supervisory experience in food service or dining operations.
• Strong interpersonal and written/verbal communication abilities.
• Knowledge of dining facility operations, food service standards, inventory, and safety.
• Ability to identify problems and implement practical solutions.
• Comfort with fast-paced environments and shifting priorities.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and guiding operations and service quality.
• Train staff on customer service, complaint handling, and sustaining customer satisfaction.
• Manage daily operations including scheduling, inventory, and waste reduction to control costs.
• Conduct training for new and current employees on safety and service protocols.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Skills

Supervisory experience

Communication skills

Operations knowledge

Problem solving

Adaptability

Job description

Overview

Join our team as a Supervisor at Tougaloo College! As a supervisor in our college dining facility, you'll lead front-of-house operations, ensuring exceptional dining experiences for our campus. You'll oversee and guide a team, manage daily tasks, handle customer inquiries, and drive staff performance. Your role includes training new staff and collaborating to enhance dining efficiency. If you're passionate about hospitality and detail-oriented, we invite you to apply for the position of Supervisor and be an instrumental part of our college dining team.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality.
• Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction.
• Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs.
• Conduct training for new and current employees on safety, service protocols, and job-specific tasks.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Qualifications

• Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills.
• Strong interpersonal and communication abilities to enhance the dining experience for staff and customers.
• Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations.
• Aptitude for problem-solving, decision-making, and maintaining smooth operations.
• Adaptability in managing staff and operations within a fast-paced dining environment, handling changing priorities and diverse situations.

Who We Are:

Tougaloo College is a private historically Black college situated in Tougaloo, Mississippi, USA. Established in 1869, it has a longstanding commitment to providing higher education opportunities for African American students in a liberal arts setting. Tougaloo College offers undergraduate programs and focuses on fostering critical thinking, social responsibility, and activism among its students.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.