Supervisor, Guest Services

hollandamericaprincess; Anchorage (AK); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Holland America Princess Alaska Tours seeks a Guest Service Supervisor to oversee guest service tour-desk operations and deliver outstanding service to guests and employees.

The role requires applying knowledge of tours, services, policies, and procedures while supporting overall company goals. You will be a proactive problem-solver and frontline leader in our Alaska operations.

Join a team committed to excellence, consistent service delivery, and teamwork across our tour experiences.

Descripción del empleo

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Our Guest Service Supervisors are the ultimate problem-solvers and a vital position for our operations. You will oversee all guest service tour-desk operations while providing excellent service to our guests and employees. The Guest Service Supervisor will apply knowledge of company products, optional tours, services, local information, policies, and procedures while supporting the overall goals of the company.